Isabel Keates

I am a newly qualified social worker with a First Class Masters in Social Work from the University of Greenwich in London, UK.

Work Experience

Provided support for young people aged 16-25, followed safeguarding procedures, promoted independence and wellbeing of the young people.

Cafe Supervisor | Bloom Cafe and Hope Centre | July 2022 – August 2023

Provided customer service and continual support to vulnerable women in a safe and empowering environment.

Sales Coordinator | Arc Pathway | October 2022 – August 2023

Maintained accurate sales records, researching and reaching out to potential clients.

Fundraising Intern | It’s a Penalty | October 2021 – May 2022

Drafted and sent grant applications to Foundations and Trusts, conducted donor research and updating our records.

Front of House | Kinsbrook Vineyard | August 2021 – July 2022

Handled guest service, reservations, and ensured a welcoming environment for all visitors.

Volunteering

Organised youth events and mentored teenagers in the community.

Host and Food Box Deliverer | The Wholesome Warehouse | June 2021 – July 2022

Delivered food boxes and provided emotional support to beneficiaries.

Casework Assistant | Refugee Radio | September 2022 – July 2023

Met with clients, assessed needs, and provided ongoing support services.

Volunteer Mentor | Breadwinners Brighton | September 2022 – July 2023

Mentor a young asylum seeker and support them throughout their work experience and mentorship program.

Social Work MA | University of Greenwich | September 2023 – June 2025

1st Class 70 Day Placement: Lotus Foster Care – Conducted carer supervisions, wrote reports, attended multi-agency meetings.

100 Day Placement: Children and Family Centre – Managed a caseload of six families, offered one-to-one support, coordinated services and led Team Around Family meetings.