BUS DRIVER - AUTOBUS THERRIEN - Fermont, QC
(2024-09)
Bus driver since September 1, 2024 and still employed
- Role: transporting mine employees
- MFQ and Arcelor Mittal, handling fly-in/fly-out transfers and all employee transportation according to schedules and needs.
- Checking that the vehicle is in proper working order before taking over the shift.
- Using the radio to communicate effectively with the supervisor in case of problems or questions.
- Driving the vehicle safely, complying with traffic regulations.
- Monitoring the vehicle, detecting and reporting mechanical issues.
- Enforcing safety guidelines on board the vehicle with passenger well-being as the priority.
URBAN BUS DRIVER - STM, SOCIETE DE TRANSOPORT DE MONTREAL - Montréal, QC
(2006-06 - 2024-09)
Urban bus driver
- Driving urban buses on the island of Montreal
- Safe driving of heavy vehicles, conventional buses, articulated buses.
- Compliance with traffic regulations
- Monitoring the vehicle, detecting and reporting mechanical issues
- Pre-departure vehicle inspection, checking that the vehicle is in proper working order before taking over the shift.
- Applying procedures in effect in case of emergency to minimize delays and issues.
- Welcoming passengers and checking transit passes.
- Courteous communication with passengers, providing information on routes and fares.
- Enforcing safety guidelines on board the vehicle with passenger well-being as the priority.
INTERNAL POSITION: MONTREAL METRO OPERATOR - STM, SOCIETE DE TRANSOPORT DE MONTREAL - Montréal, QC
- Operating the Montreal Metro, maintaining constant communication with the PCC.
- Pre-departure preparation of the train.
- Ensuring the transportation of thousands of public transit users.
- Maneuvering the train in compliance with signaling for safety and proper schedule operation.
- Troubleshooting the train in case of issues (doors, rolling stock malfunctions, etc.) always at the request of the PCC.
- Following directives from the PCC (continuous control center)
INTERNAL POSITION: STATION AGENT - STM, SOCIETE DE TRANSOPORT DE MONTREAL - Montréal, QC
- Customer service, in a booth located in one of the many Montreal Metro stations.
- Mastering software used by the STM, in order to provide good customer service and reduce customer wait times.
- Ensuring the sale of transit passes on existing media such as the Opus card and tickets, creating new customer accounts.
- Selling tickets using the payment terminal.
- Ensuring the proper operation of the metro station, including opening and closing.
- Acting as first responder, responding to emergency situations occurring at our metro station during our shift.
- Using the radio to communicate effectively with the supervisor in case of problems or questions.
HEAVY VEHICLE INSTRUCTOR - CENTRE DE FORMATION AUGER TRANSPORT - Montréal, QC
(2003-01 - 2006-05)
Owner-Instructor.
- Heavy vehicle instructor, class 1, theory and practical.
- Preparing the training room, arranging materials and furniture to create a pleasant and conducive learning environment.
- Identifying target knowledge and occupational competencies and designing corresponding training modules.
- Establishing a motivating group dynamic and a relationship of trust with learners to encourage exchange and learning.
- Designing custom teaching tools and materials based on objectives, budget, and training duration, drawing on plans, resources, and pedagogical techniques to foster competency development.
- Providing personalized advice and support to facilitate learner progress, adapting teaching methods to different learning profiles.
