Isabelle Bisson

Bilingual (French/English) Police Foundations Honours graduate with extensive experience in team supervision, customer service, and facility operations. Proven leader with strong conflict resolution, emergency management, and observational skills honed through supervisory roles and specialized law enforcement certifications. Dedicated to maintaining safety, community engagement, and operational excellence.

Shift Supervisor & Keyholder at Chris's Ice Cream (2025-06 – Present)

• Direct weekend trailer operations in the absence of the owner, supervising crew members and managing cash handling procedures.
• Enforce strict health, hygiene, and cross-contamination protocols for gluten-free, dairy-free, and general concerns with high professionalism.
• Maintain a secure and welcoming environment, resolving customer dietary inquiries, complaints/suggestions, and general concerns.

Gym Host at Fit4Less (Place d'Orleans) (2024-05 – Present)

• Provide high-quality customer service, assisting members with sign-ups, contract cancellations, and policy enforcement regarding equipment usage.
• Perform regular safety, sanitary, and maintenance checks across the facility to ensure compliance with health standards.
• Build a positive relationship with our community members to foster a safe, inclusive, and positive environment.

Shift Supervisor / Keyholder / Party Host / Cashier / Kitchen staff at Kids Kingdom Orleans (2021 – 2024)

• Promoted to Shift Supervisor and Keyholder to manage facility opening/closing routines, money operations, and staff oversight.
• Enforced site safety protocols, monitored active play areas, and made rapid judgment calls to resolve incidents and ensure child safety.
• Coordinated time-sensitive events, managed kitchen operations, and maintained facility cleanliness while delivering high-satisfaction guest experiences.

Diploma in Police Foundations in Police Foundations – Algonquin College (2024 – 2026)

Ontario Secondary School Diploma & Francophone Certificate – ECSC Beatrice-Desloges (2017 – 2024)