Receptionist & Customer Service Specialist
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Dear Hiring Team,
I’m reaching out to apply for the receptionist position. With my experience in program leadership at Out of School Blast, supporting families at the YWCA, and fast-paced customer service at Umami, I know how to manage a front desk, keep operations organized, and make every guest feel welcome.
Across my roles, I’ve handled daily administrative tasks, answered family inquiries, managed scheduling, and stayed calm under pressure. I bring strong communication, reliability, and a positive attitude to every shift, and I’d love the chance to discuss how I can support your team.
Best,
[(403)645-9178] | [isabmenezes44@gmail.com]
Out of School Blast | Program Leader (Sept 2024 – March 2026)
Planned and led daily programming, maintained structured routines, communicated progress with families, and collaborated with educators to keep operations organized.
Voyage Daycare | Early Childhood Educator (July 2023 – Aug 2023)
Developed play-based activities, prepared materials, supported daily routines/transitions, and encouraged positive group interactions.
YWCA Summer Programs | Children's Program Leader (2021 & 2022)
Supervised neighborhood programs, planned group activities, and promoted teamwork among kids of various ages.
Portage College | Level 2 Early Childhood Education Certification (June 2025)
Catholic Central High School | High School Diploma (Graduated 2023)