Courier 2022 – Present
Uber Eats, Mississauga, ON
- Filling customer orders quickly to promote speedy service, helping increase business
- In charge of delivering about four hundred (400) orders to customers per month
- Delivering customer orders to homes and places of business within established time factors
- Carrying food in insulated bags to maintain hot/cold temperatures
- Responsible for recording weekly hours and mileage for accurate payments
- Contacting customers prior to delivery to coordinate delivery times
- Supervisor 2021 - 2022
Stadelmann Farms Inc., Green Valley, ON
- Supervised coordinated activities of five (5) workers engaged in milking, breeding and caring for cows, and performed lay-veterinary duties
- Assigned workers to tasks (feeding and milking cows, cleaning cattle, barns and equipment) and assisted with breeding healthcare
- Inspected barns and milking parlor for cleanliness and maintenance; informed workers of actions required to make sure compliance with established standards
- Studied feed as well as milk production records to define the feed formula required to produce maximum milk yield and notify workers of diet changes
- Examined cows for evidence of illness and injuries; deliveredcalves and engaged veterinarian medical services to care for serious injuries and illnesses
- Front Desk Agent 2019 - 2022
Best Western Plus, Bowmanville, ON
- Welcomed guests and visitors to the front lobby of the facility
- Checked in almost fifty (50) guests a day and coordinated solutions quickly when guests experienced problems in their room by working with housekeeping and service staff
- Collected the guests’ payments using either credit cards or checking account information
- Settled the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports
- Communicated with other twenty (20) hotel employees, such as housekeeping and maintenance personnel, when rooms were ready to be cleaned/repaired
- Kept the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies; accomplished other various duties
- Stocker 2016 – 2019
Mr. India Grocers Superstore, Mississauga, ON
- Verified inventory and read more than thirty (30) reports utilizing computer terminals
- Stocking merchandise onto shelves to achieve 100% in the stock
- Obtained pick lists and gathered merchandise throughout the store to fill customer orders
- Communicated with other three (3) other teams to ensure all products were stocked accurately
- Moved freight safely from designated staging areas to overheads using the appropriate equipment as necessary; maintained aisle cleanliness
- Customer Service Representative 2016
POSTNET, Mississauga, ON
- Maintained a positive, empathetic and professional attitude toward customers
- Responded promptly to customer inquiries; communicatedwith customers through various channels; acknowledgedand resolved customers’ complaints
- Strong knowledge of the products inside and out so that Icould answer questions
- Processed almost twenty (20) orders, forms, applications and requests per day
- Kept records of customer interactions, transactions, comments and complaints; ensured customer satisfaction and provided professional customer support
- Communicated and coordinated with colleagues whennecessary; having worked very well with others
