Ismaël Coumbassa

Currently in IT Support, I am looking for an internship of 240 hours. Dynamic and with an excellent sense of interpersonal communication, I enjoy collaborating with a variety of stakeholders. Motivated, I stand out through my commitment to the collective and my eagerness to learn.

IT Technician

(2023-10 - 2024-05)

• Installation of new hardware and IT equipment such as software, antivirus, printers and computers, and performing updates.
• Installation of computers and configuration of workstations. Configuration of equipment, installation of cables, operating systems and appropriate software according to users.
• Installation and maintenance of operating systems, software and applications.
• Implementation of data backup and recovery solutions.
• Technical support during the deployment of new equipment and software.
• Exchanges with employees to learn about their roles and understand how the company operates.
• Supporting an employee in their work and carrying out simple tasks under their supervision.
• Assisting experienced employees in their daily work.
• Contributing to the planning and execution of specific projects by providing operational support to teams.

Customer Service Agent - Société générale - sangaredi, Boké/Guinée

(2023-10 - 2024-05)

Temporary employment

• Exchanges with employees to learn about their roles and understand how the company operates.
• Supporting an employee in their work and carrying out simple tasks under their supervision.
• Assisting experienced employees in their daily work.
• Contributing to the planning and execution of specific projects by providing operational support to teams.

College Diploma - IT Support Technician - Collège Milestone (2024-02 - 2026-02)