Ismail Jjemba

Healthcare professional with extensive experience in hospital, medical imaging, patient care and healthcare administrative environments.

Radiologic

Technologist with hands-on experience in hospital radiology departments and urgent care settings, combined with more than 12 years of patient-care, documentation, coordination and supervisory experience. Experienced in patient registration and intake, appointment coordination, electronic medical records, PACS, Epic, Meditech, physician orders, medical terminology, documentation and maintaining confidentiality of patient information. Strong communicator who works effectively with patients, physicians, nurses, technologists and multidisciplinary healthcare teams.

Seeking to bring my healthcare and medical imaging background to the Booking Clerk – Medical Imaging Clerical Support position with Vancouver Coastal Health.

CNA / PATIENT INTAKE SUPERVISOR at EveryStep HomeCare (2015-02 – Present)

More than 12 years of experience providing direct patient care, patient support and healthcare coordination.

• Performed patient intake and collected and documented relevant patient information.
• Coordinated care activities and communicated with patients, families and healthcare professionals.
• Maintained accurate and confidential patient records and documentation.
• Assisted with scheduling and coordinating patient services according to changing needs and priorities.
• Served in a supervisory capacity, organizing daily activities and supporting effective workflow.
• Developed strong interpersonal and communication skills through extensive interaction with patients, families and healthcare professionals.
• Managed sensitive information while maintaining confidentiality and professionalism.
• Responded to changing patient needs and competing priorities in a timely manner.

RADIOLOGIC TECHNOLOGIST at Tufts Medical Center (2023-08 – 2024-12)

Worked in a major hospital environment supporting diagnostic imaging services and multidisciplinary patient care.

• Reviewed physician orders and patient information to ensure appropriate examinations were performed.
• Used hospital electronic systems and PACS to access and manage patient and imaging information.
• Communicated with physicians, nurses, patients and technical staff regarding imaging examinations and patient needs.
• Maintained accurate patient documentation and followed privacy and confidentiality requirements.
• Managed multiple patient-care priorities in a busy clinical environment.
• Demonstrated strong understanding of radiology terminology, medical terminology and hospital procedures.

RADIOLOGIC TECHNOLOGIST – URGENT CARE at Emerson Hospital (2024-12 – 2025-04)

Supported patient flow in a fast-paced urgent care environment.

• Verified patient information and examination orders prior to imaging procedures.
• Communicated effectively with patients, physicians, nurses and other healthcare staff.
• Entered and reviewed patient and examination information using electronic healthcare systems.
• Coordinated imaging workflow while responding to changing patient and departmental needs.
• Maintained accurate records and documentation in accordance with hospital policies.
• Applied medical terminology and knowledge of radiology procedures when communicating with patients and healthcare professionals.
• Provided professional, compassionate service to patients and families.

TRAVEL RADIOLOGIC TECHNOLOGIST at Emerson Hospital (2025-04 – 2025-09)

Provided radiologic services in a busy hospital environment while working collaboratively with physicians, nurses, technologists and other healthcare professionals.

• Reviewed patient information, physician orders and examination requirements to support accurate and timely patient care.
• Used electronic medical records and imaging systems to access, document and manage patient and examination information.
• Worked with PACS and hospital information systems to locate, review and manage medical imaging information.
• Communicated directly with patients to obtain and verify information, explain procedures and provide appropriate instructions.
• Maintained accurate documentation while protecting confidential patient information.
• Adapted quickly to changing schedules, urgent examinations and competing departmental priorities.
• Demonstrated strong knowledge of medical terminology, radiology procedures and hospital workflows.

SYSTEM ADMINISTRATOR at High Court of Uganda (2009-03 – 2014-02)

Provided administrative and technical support in a professional, high-volume organizational environment.

• Maintained electronic records and ensured accurate data entry and documentation.
• Used computer systems and Microsoft Office applications for documentation, communication and administrative tasks.
• Troubleshot computer and system issues and supported staff with technology-related needs.
• Managed confidential information with a high degree of discretion.
• Organized competing tasks and provided timely support to multiple users and departments.

Associate of Science in Radiologic Technology – Massachusetts Bay Community College

Bachelor of Science in Information Technology

Certificate of Medical Technology I & II – Hometown Healthy University – Linked in Learning

Certified Nursing Assistant (CNA)