J.a.M

Daily truck inspections on ISAAC tab Adjust chassis to appropriate length to mount containers Inspect all papers for deliveries / pickup to and from customers and at the Port of Montreal, CN, CP

Truck Inspector - Medlog Transport/Container Division - Montreal, QC

(2025-01)

• Daily truck inspections on ISAAC tab
• Adjust chassis to appropriate length to mount containers
• Inspect all papers for deliveries / pickup to and from customers and at the Port of Montreal, CN, CP

Class 1 driver/Class 3 (FTL-LTL) - Fastex Transport

(2017-01 - 2024-12)

Transfer goods between Canada and the United States in a safe, timely and efficient manner.

• Proficiently use Electronic Logbook (ELOG)
• Safely and efficiently use a forklift
• Provide training to newly hired employees
• Comply with DOT inspection as well as Canadian and American customs' policies and regulations
• Verify provided documents for accuracy and complete necessary paperwork
• Proactively communicate with brokers and dispatchers to resolve delivery related issues

Billing Support Agent, Content/Fraud Analyst - MindGEEK

(2012-01 - 2015-12)

• Respond to incoming e-mails, online chats and telephone inquiries simultaneously regarding cancellations and billing
• Use strong analytical skills to identify suspicious transactions and fraudulent trends
• Diagnose reason(s) for clients' intention to cancel
• Offer solutions and/or incentives to retain customers
• Work with other departments to ensure full customer satisfaction
• Perform other miscellaneous tasks associated with client satisfaction and retention with minimal to no supervision

High school equivalency certificate - Montreal High (2004-06)