Truck Inspector - Medlog Transport/Container Division - Montreal, QC
(2025-01)
- Daily truck inspections on ISAAC tab
- Adjust chassis to appropriate length to mount containers
- Inspect all papers for deliveries / pickup to and from customers and at the Port of Montreal, CN, CP
Class 1 driver/Class 3 (FTL-LTL) - Fastex Transport
(2017-01 - 2024-12)
Transfer goods between Canada and the United States in a safe, timely and efficient manner.
- Proficiently use Electronic Logbook (ELOG)
- Safely and efficiently use a forklift
- Provide training to newly hired employees
- Comply with DOT inspection as well as Canadian and American customs' policies and regulations
- Verify provided documents for accuracy and complete necessary paperwork
- Proactively communicate with brokers and dispatchers to resolve delivery related issues
Billing Support Agent, Content/Fraud Analyst - MindGEEK
(2012-01 - 2015-12)
- Respond to incoming e-mails, online chats and telephone inquiries simultaneously regarding cancellations and billing
- Use strong analytical skills to identify suspicious transactions and fraudulent trends
- Diagnose reason(s) for clients' intention to cancel
- Offer solutions and/or incentives to retain customers
- Work with other departments to ensure full customer satisfaction
- Perform other miscellaneous tasks associated with client satisfaction and retention with minimal to no supervision