Jackson Kenney

Student at Queen's University, majoring in biology and minoring in chemistry

Crew member, McDonald's Restaurant, Kingston, ON, 09/2025 to current

• Deliver exceptional customer service by efficiently managing orders and ensuring accurate transactions.
• Maintain cleanliness and organization of workspace to enhance overall efficiency.
• Collaborate with team members to streamline workflows, improving service speed during peak hours.
• Work front counter and kitchen
• Take orders, prepare meals, and collect payments.
• Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Work well with coworkers and accept coaching from management team

• Ensure all equipment is set up and functioning properly before each race.
• Enter data, generate reports, and produce tracking documents.
• Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhance operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gather and organize materials to support operations.
• Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

• Maintain a nine-hole golf course, mini-putt, and driving range in optimal condition.
• Initiate daily maintenance operations at 6:00 am by setting and assigning tasks to maintenance team.
• Perform regular maintenance tasks, including mowing, leaf blowing, and debris removal.
• Contribute to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and a detail-oriented approach to groundskeeping.
• Assist in managing & training new employees on proper procedures/techniques required for efficient groundskeeping operations.
• Play a key role in preparing grounds for seasonal changes, ensuring timely transitions.
• Ensure customer adherence to facility rules and address behavioural issues promptly and respectfully.
• Answer customer inquiries to enhance visitor experience and satisfaction.

• Delivered tailored one-on-one tutoring sessions, three to four times per week, for students of varying ages, academic levels, and subjects, exclusively in French.
• Assisted students in breaking down complex topics into manageable parts for increased comprehension.
• Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
• Developed strong rapport with students, contributing to a high level of trust and open communication during tutoring sessions.
• Ensured that students remained focused during tutoring sessions by establishing clear expectations and maintaining a structured learning environment.
• Boosted student confidence and academic performance through consistent feedback and encouragement.
• Evaluated student work for accuracy and thoroughness, providing constructive criticism in a supportive manner.
• Employed an enthusiastic and caring approach to reach and motivate students.

• Opened change space in seasonal trailer, maintaining ice quality through snow removal and skater supervision.
• Supervised skaters to ensure safe enjoyment of the ice surface.
• Instructed skaters to exit premises at shift end, securing the trailer by shutting off lights and locking doors.
• Represented the City of Ottawa positively and professionally while providing the community with much-needed services.

Bachelor of Science (Honours), Expected 04/2028

• Queen's University, Kingston, ON
• Biology Major, Chemistry Minor
• Currently completing 2nd year of 4 year program

• Collège Catholique Mer Bleue, Orleans, ON
• Member of CCMB Ski Club
• Travelled to Spain with EF Tours