Crew member, McDonald's Restaurant, Kingston, ON, 09/2025 to current
- Deliver exceptional customer service by efficiently managing orders and ensuring accurate transactions.
- Maintain cleanliness and organization of workspace to enhance overall efficiency.
- Collaborate with team members to streamline workflows, improving service speed during peak hours.
- Work front counter and kitchen
- Take orders, prepare meals, and collect payments.
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Work well with coworkers and accept coaching from management team
Race time keeper and coordinator, Sportstats, Various Race Locations, 07/2025 to current
- Ensure all equipment is set up and functioning properly before each race.
- Enter data, generate reports, and produce tracking documents.
- Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhance operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gather and organize materials to support operations.
- Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Grounds keeper, Mer Bleue Golf, Driving Range and MiniPutt, Orleans, ON, 06/2021 to 08/2025
- Maintain a nine-hole golf course, mini-putt, and driving range in optimal condition.
- Initiate daily maintenance operations at 6:00 am by setting and assigning tasks to maintenance team.
- Perform regular maintenance tasks, including mowing, leaf blowing, and debris removal.
- Contribute to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and a detail-oriented approach to groundskeeping.
- Assist in managing & training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Play a key role in preparing grounds for seasonal changes, ensuring timely transitions.
- Ensure customer adherence to facility rules and address behavioural issues promptly and respectfully.
- Answer customer inquiries to enhance visitor experience and satisfaction.
Student tutor, Self-Employed, Orleans, ON, 03/2023 to 04/2024
- Delivered tailored one-on-one tutoring sessions, three to four times per week, for students of varying ages, academic levels, and subjects, exclusively in French.
- Assisted students in breaking down complex topics into manageable parts for increased comprehension.
- Implemented creative problem-solving techniques in tutoring sessions, resulting in improved critical thinking skills.
- Developed strong rapport with students, contributing to a high level of trust and open communication during tutoring sessions.
- Ensured that students remained focused during tutoring sessions by establishing clear expectations and maintaining a structured learning environment.
- Boosted student confidence and academic performance through consistent feedback and encouragement.
- Evaluated student work for accuracy and thoroughness, providing constructive criticism in a supportive manner.
- Employed an enthusiastic and caring approach to reach and motivate students.
Outdoor rink monitor, City of Ottawa, Orleans, ON, 11/2020 to 02/2021
- Opened change space in seasonal trailer, maintaining ice quality through snow removal and skater supervision.
- Supervised skaters to ensure safe enjoyment of the ice surface.
- Instructed skaters to exit premises at shift end, securing the trailer by shutting off lights and locking doors.
- Represented the City of Ottawa positively and professionally while providing the community with much-needed services.
