Jacky Tan

Dependable, highly motivated, self-driven, hardworking, adaptable, resilient, attention to detail and end users focused professional with over 15+ years of Information Technology project management experience

• 15+ years of regulatory, compliance, and utility industry experience.
• 6+ years of Scrum, DevOps, and Agile SDLC (Software Development Life Cycle) experience.
• Excellent problem-solving and interpersonal skills with expertise in dealing with people from diverse backgrounds.
• Demonstrate capability to perform in dynamic environment and manage multiple projects simultaneously, consistently meeting critical deadlines.
• Strong project planning and scheduling skills, provide leadership, coaching, mentoring, motivating, influencing, collaborating, and encouraging project team.
• Take initiative and work independently and effectively in a team-oriented environment.
• Manage multiple projects concurrently through a product lifecycle, work well under pressure and fast-paced environment.
• Identify risks early, analyze the root cause(s) of the problem, weigh different options, decision making, problem solving, and implement the best solution possible.
• Successfully managed multiple complex projects in IT Security, IT Infrastructure, GIS, and cloud migration concurrently from initiation to end, on time and on budget. 
• Proficient in MS Office Suite such as Active Directory, Exchange, O365, PowerPoint, MS Project Pro, Word, Excel, SharePoint, MS Visio, MS Teams, Jira, Outlook, flowcharting software, and IT project management software.

EDUCATION

Bachelor of Mechanical Engineering

CERTIFICATIONS

Project Management PMP Certification

Disciplined Agile Scrum Master Certification

Organizational Change Management (OCM) Prosci Certification