Jacques Forgues

Security Agent and Security Officer - Sécurité - Québec, QC

(2025-05)

Analysis of critical situations to make quick and appropriate decisions.
Monitoring entrances and exits to identify suspicious movements or individuals.
Surveillance and patrol of designated areas to ensure the safety of people and property.
Access control to buildings and sites, verification of visitor identity and issuance of temporary badges.
Monitoring security cameras to identify suspicious activities and potential incidents.
Conducting surveillance rounds during opening hours, assisting people in difficulty.
Expressing a courteous and professional attitude towards the public and colleagues.
Alerting emergency services in the event of an incident and directing teams on site.
Writing detailed reports on incidents, activities, and measures taken.
Close collaboration with law enforcement during required on-site interventions.

Private Investigator - Mercier Giguère Avocat - Québec

(2019-01)

Investigator, surveillance and scene reconstruction.
Investigation of CNESST files, CSST component.
Conducting field investigations with data collection according to investigation methodology.
Working independently or in a team according to the specific needs of each assigned mission.
Use of various computer tools and specialized software for data collection and analysis.
Writing clear and concise reports on the results of investigations conducted.

OHS Manager, Asset Protection and Branch Operations Management - Lowe's Canada - Lévis, Canada

(2020-06 - 2024-06)

Maintaining order and cleanliness in the workspace.
Managing emergency situations with calm and composure.
Raising employee awareness of occupational hazards.
Training new employees on proper safety procedures to minimize accidents through appropriate behaviors.
Analyzing the causes of workplace incidents and accidents to progressively address them.
Implementing health and safety awareness programs in the workplace.

Owner and First Aid Instructor - Médisoins - Chaudière Appalaches Et Québec

(2007-12 - 2020-06)

Teaching emergency care and first aid in the workplace.
Close collaboration with doctors, nurses, and other healthcare professionals.
Accompanying injured or accident victims to care facilities, transmitting relevant information to medical staff.
Efficient management of stress and emotions in difficult or unforeseen situations.
Rapid and effective intervention during medical emergencies to administer first aid.
Supervision of 30 emergency responders.
Appropriate use of emergency medical equipment to administer first aid.
Preparing courses according to program guidelines to ensure their pedagogical compliance.

Certification - Investigations and inquiries - CEGEP St-Hyacinthe (2018-09 - 2019-05)

Certification - Automobile and motorcycle driving instructor - Certification AQTR (2015-02 - 2015-10)

Diploma - Certified Advanced Emergency Medical Responder - International Academy of Emergency Dispatch (2011-06 - 2012-06)

Certification - First Aid Instructor: Continuing Education - Fondation Des Maladies Du Coeur Et Cégep De Sainte-Foy (2005-03 - 2025-12)

Certification - Forklift operator: Rigging and lifting equipment - Asp Métal Électrique (2006-10)

College Diploma - Paramedic Techniques - not completed - Cégep De Sainte-Foy (2004-01 - 2005-01)

Certification - Reception and telephone protocol - Institut De Formation RSVP Inc. (2000-01)

High School Diploma - Auto mechanics and industrial welding training - Polyvalente De Lévis (1983-01 - 1988-01)

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