Jaela Rivera

Enthusiastic and customer-focused professional with experience in administrative support, front-desk operations, and event coordination. Known for a positive attitude, strong work ethic, and exceptional organizational skills. Committed to delivering outstanding customer service, building meaningful relationships, and contributing to a collaborative team in fast-paced environments.

High School Co-op Student - Flexible Accounting and Tax Services - Ottawa, ON

(2025-03 - 2025-06)

• Managed filing systems and maintained an organized office environment to support daily operations.
• Welcomed clients and provided professional hospitality, creating a positive office experience.
• Answered telephone inquiries, assisted with administrative correspondence, and supported office staff with day-to-day tasks.

Summer Administrative Assistant - Hazelview Properties - Ottawa, ON

(2024-07 - 2024-08)

• Served as the first point of contact for residents and visitors, providing professional front-desk reception.
• Assisted management with administrative tasks, special projects, and daily office operations.
• Maintained accurate filing systems and organized office records to improve efficiency.

Honours Bachelor of Commerce - Commerce - Nipissing University (Distance Education) (2026-09 - 2030)

Ontario Secondary School Diploma - Ridgemont High School (2026-06)