Jagdeep Singh

Dedicated and experienced professional seeking a Head Cashier position at Home Depot. Adept at providing exceptional customer service, managing cash operations, and leading a team to deliver a positive shopping experience.

LCBO- Cashier

Nov 2022- May 2023

• Managed cash operations, including opening and closing procedures, cash register balancing, and cash handling according to company policies.
• Led a team of cashiers, providing training, coaching, and performance evaluations to ensure excellent customer service and operational efficiency.
• Assisted customers with inquiries, resolved issues, and ensured a positive shopping experience.
• Monitored and maintained accurate cash and inventory controls, conducting regular audits and reconciliations.
• Collaborated with other store departments to address customer needs, manage product returns, and ensure smooth store operations.
• Handled escalated customer concerns or complaints, working to find prompt and satisfactory resolutions

May 2022 – Dec 2022

• Processed cash, credit, and check transactions accurately and efficiently using point-of-sale (POS) systems.
• Assisted customers in locating products, answering questions, and providing product information.
• Maintained a clean and organized cashier area, ensuring that shelves and displays were well-stocked and orderly.
• Followed cash handling procedures and security protocols to prevent loss and maintain a secure work environment.
• Collaborated with team members to provide excellent customer service, address customer concerns, and enhance the overall shopping experience.
• Handled customer complaints and returns, ensuring prompt resolution and customer satisfaction.
• Collaborated with team members to achieve sales targets, maintain a clean and organized sales floor, and create an inviting shopping environment.

Office Administration