Jagpal Singh

City Patrol Officer with experience in municipal bylaw enforcement, conflict management, and public-facing client relations. Skilled in de-escalation, report writing, and working independently in the community. Holds a valid Class 5 license with a clean abstract and First Aid & CPR Level C, and has passed the COPAT physical exam.

Speaks

English, Punjabi, and Hindi.

City Patrol Officer - City of Edmonton (via Paladin Security)

(2026-08)

• Enforce municipal bylaws and parking regulations in assigned areas, issuing violation tickets and warnings
• Respond to public complaints professionally, assessing situations on site and documenting outcomes
• Use de-escalation and clear communication to gain compliance in tense situations
• Patrol downtown Edmonton, maintaining situational awareness and public safety
• Prepare detailed, accurate reports and documentation
• Communicate with dispatch and team members; operate City fleet vehicles on patrol

Bylaw Beat Patrol Officer - City of Edmonton (via Paladin Security)

(2026-04 - 2026-08)

• Enforce municipal bylaws and parking regulations in assigned areas, issuing violation tickets and warnings
• Respond to public complaints professionally, assessing situations on site and documenting outcomes
• Use de-escalation and clear communication to gain compliance in tense situations
• Patrol downtown Edmonton, maintaining situational awareness and public safety
• Prepare detailed, accurate reports and documentation
• Communicate with dispatch and team members; operate City fleet vehicles on patrol

Assistant Kitchen Manager - Mr. Mikes Steakhouse

(2023-06 - 2026-03)

• Supervised staff, managed scheduling, and coordinated the team during busy shifts
• Handled customer complaints and concerns to a satisfactory resolution

Cashier / Self-Checkout Attendant - Walmart Canada

(2024-02 - 2025-03)

• Provided customer service in a high-volume environment, resolving customer issues and concerns
• Handled transactions and cash accurately and efficiently

Shift Leader - Five Guys

(2021-10 - 2023-06)

• Led team operations, trained new staff, and managed cash handling and closing duties
• Maintained high customer satisfaction in a fast-paced environment

Diploma - Computer Systems Technician - St. Lawrence College (2021-09 - 2023-01)