Jaheem

I am a motivated and resilient individual with strong communication, critical thinking, and teamwork skills. Proven ability to be able to adapt and thrive in challenging environments while maintaining a high standard of work. Demonstrates strong leadership through student council and club involvement and possesses hands-on experience in customer service and administrative support. Eager to contribute to any team with a collaborative mindset and quick learning ability

Customer Service Representative - Dominoes - Brampton, Ontario

(2026-06 - 2026-08)

• Processed orders efficiently through phone and in-person at the register, ensuring accuracy and timely service.
• Learnt and prepared pizzas according to customer specifications, maintaining utmost high standards for quality.
• Managed front register operations such as accurate order placement, payment processing, and customer interactions.
• Maintained cleanliness and sanitation of workstations in compliance with food safety regulations.
• Collaborated with team members to optimize workflow and efficiency during peak hours for smooth operations.

Life Insurance Representative - Primerica - Mississauga, Ontario

(2025-02 - 2025-05)

• Consulted with clients to assess their financial needs and recommend suitable life insurance solutions.
• Developed strong sales and communication skills through client interactions and presentations.
• Educated clients on financial literacy, including budgeting, savings, and long-term financial planning.
• Completed training and certifications in insurance products and financial services.
• Built and maintained client relationships to support ongoing financial goals.

Intern - First Global Bank Limited - Kingston, Jamaica

(2024-08 - 2024-09)

• Maintained confidentiality while handling sensitive client information.
• Through customer service support answered phone calls and directed inquiries to the appropriate departments.
• Supported the administrative team with scheduling and calendar management.
• Entered and updated customer records in the bank's internal system from scanning to filing.
• Delivered internal documents between departments efficiently and securely.

High School Diploma - Honours - Mayfield Secondary School (2025-06-25)