Jaimin Bhatt

Supported daily administrative operations in a high-volume logistics environment, processing 150+ shipments and administrative transactions per shift. Maintained and updated 500+ records weekly with 99% data accuracy, ensuring compliance with company documentation standards. Developed and automated Excel-based reports using advanced formulas, pivot tables, and data validation, reducing report preparation time by 40%.

Administrative Assistant at FedEx (2025-07 – Present)

• Supported daily administrative operations in a high-volume logistics environment, processing 150+ shipments and administrative transactions per shift.
• Maintained and updated 500+ records weekly with 99% data accuracy, ensuring compliance with company documentation standards.
• Developed and automated Excel-based reports using advanced formulas, pivot tables, and data validation, reducing report preparation time by 40%.
• Collaborated with 5+ cross-functional teams to resolve operational issues, contributing to a 20% improvement in on-time process execution.
• Analyzed operational workflows and implemented process improvements, reducing data-entry errors by 25% and improving administrative efficiency by 15%.

IT Help Desk Internship at Algoma University (2024-05 – 2024-12)

• Provided first-line IT support to 200+ students and staff.
• Resolved hardware, software, and network issues while meeting SLA targets.
• Created and maintained 25+ knowledge-base articles and technical documentation.
• Performed user account provisioning, password resets, and access management.
• Utilized Active Directory, Microsoft 365, and ticketing systems to manage support requests.

Software Engineer Intern at EnactOn Technologies (2022-03 – 2023-09)

• Developed and maintained automated Python scripts to extract, transform, and validate operational data from enterprise systems, reducing manual processing time by 30%.
• Designed and executed complex SQL queries to identify data discrepancies and logic gaps, enhancing the accuracy of recurring business reports by 25%.
• Collaborated with cross-functional stakeholders to gather requirements and translate business needs into scalable technical workflows.
• Deployed automated reporting pipelines, delivering real-time insights to operations teams and ensuring 99% uptime for recurring data processes.

Bachelors in Computer Science – Algoma University (2023-09 – 2026-04)