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James Neal

James Neal

Order Taker/Sales

Kitchener, WaterlooMember since September 2, 2023
Microsoft ExcelSAPQuickBooksAccounts PayableAccount ReceivablesCustomer ServicePurchase RequisitionsDetail OrientedTeam PlayerSend Sales Estimates to Customers when requestedSend Tracking Number to Customer when requestedMaintaining Customer Information in Quick Books
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About

11+ years experience working within busy office settings with strong work ethic, detail oriented, cooperative & positive team player. Exceptional ability to assess needs, prioritize & organized to meet deadlines. Takes pride in a job well done; reliable self starter; responsible, dependable & thorough. 6 Years in negotiating service contracts with vendors. 6 Years in Accounts Payable. 4 Years Experience with SAP. 6 Years in dealing with vendors needs and issues. 2 Years in QuickBooks. 2 Years Order Taker.

Experienced in Entering Purchase Requisitions in addition to Invoices. Maintaining and updating databases. Excellent in Customer Service.

Experience

Order Taker/Sales - Martatch Attachments

(2021-01 - 2023-12)

  • Receive Sales Orders and P.O's from Emails and Phone Orders
  • Enter all P.O's and Sales Orders into Quick Books
  • Send Invoices to Customers upon request
  • Ship finished products to Customers using either Manitoulin Transport or Day and Ross -whichever is cheaper
  • Prepare Bill of Laden and packing slips for shipments
  • Discuss pricing and any dealer discounts with customers
  • Send detailed quotes to customers that request them
  • Answer all questions from customers about their quotes or with anything other concerns -they have
  • Order Parts for dealers and or customers and ensure that the parts are shipped in a timely -manner
  • Account Receivables
  • Delivered Part to various other Shops and to Dealers on a Daily bases

Vat Dumper - Cargill Meat Solutions

(2008-01 - 2019-12)

  • Ensure the proper Meat comes onto the production Floor -for dumping
  • Scan the necessary labels on the vat and ensure the labels are sent to -the formulator so that he can formulate the meat to proper specifications
  • Ensure work area is clean and tidy at all times
  • Tear down empty cardboard vats to ensure cleanliness on the production floor
  • Report any break- downs to either the lead hand and or Foreman
  • Drive Forklift

Machine Operator - Camcor Manufacturing - Guelph, ON

(2007-01 - 2008-12)

  • Operate 4 CNC machines to ensure they are working properly
  • Execute any and all problems with the machines and repair them
  • Making sure floors are properly swept and mopped
  • Change tool bits on the machines when necessary

Facilities Coordinator - CA Canada - Mississauga, ON

(2001-01 - 2007-12)

  • Coordinate all employee & customer service maintenance requests for building management
  • Organize building services & maintenance activities
  • Fix keyboard trays
  • Distribute incoming mail to employee
  • Submit expense forms on SAP
  • Involved in capital projects such as office moves and office renovations
  • Enter P.O information into SAP to keep vendor information current
  • Order office supplies and paper for all offices in Vancouver, Calgary, Ottawa, Quebec, Montreal
  • Supervising & assisting external clients with services required for meetings within facility
  • Prioritize day-to-day business operations to ensure proper work flow & optimal utilization of resources
  • Request & receive outstanding invoice payments from vendors
  • Process Invoices and P.O on SAP and on Excel spread sheets
  • Maintain set inventory levels & re-ordering necessary supplies for all offices across Canada
  • Solely responsible for creating picture pass cards & security clearance for new employees
  • Provide exemplary customer service in a fast-paced & high stress environment
  • Responsible for shipping & receiving mail across Canada via Purolator Courier
  • Ensure laptops & desktops are shipped, securely, via Purolator Courier, to the United States
  • Responsible for accurately filling out all Customs papers needed for out of country shipment

Intake Officer - People Bank Temporary Service - Toronto, ON

(1997-01 - 2000-12)

Placement: Family Responsibility Office

  • Received, sorted & distributed all in-coming & interdepartmental mail & faxes
  • Determined postage requirements for all out-going mail
  • Organized & monitored all out-going packages for courier services
  • Ensured accurate & prompt data entry of all government specific correspondence

Customer Service Clerk - A&P Food Stores - Toronto, ON

(1985-01 - 1997-12)

  • Performed inventory & security controls
  • Received, priced & stocked items on shelves
  • Ensured proper temperature control for various food & freezer departments
  • Provided friendly & knowledgeable customer service
  • Ensured customer & staff safety measures were followed at all times, ie., proper product handling & storage

Education

Ontario Secondary School Diploma - OSSD - Martingrove Collegiate (1988-12) Toronto, ON

Skills

Order Taker/Sales

Reviews

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