Child/Teens Support Worker at Teacheractive (2023-09 – Present)
- Assisting students of varying abilities by delivering engaging and interactive lessons prepared by subject teacher
- Working alongside the teacher to help students stay focused and engaged in the classroom
- Supporting children with special educational needs like autism, dyslexia and ADHD
- Establishing great relationships and effective communication with teachers and members of staff of various schools worked in to achieve success
- Participating in many continuous professional development activities, seminars, and training sessions to enhance teaching skills progression
- Prepare students for exams using thorough revision and sample exam exercises
- Prepare, create and adapt educational resources to make them engaging
Care and Support Worker at Desire Healthcare Services (2022-10 – 2023-12)
- Provided educational support to children with learning difficulties like dyslexia and ADHD, and behavioral challenges
- Planned educational tasks and activities to support children in improving their learning and making progress and development
- Supported children in outdoor and social recreational activities
- Monitored and recorded children's progress, behaviors and challenging aspects
- Assisted with personal care and hygiene needs
- Built positive relationship with service users, families and colleagues in order to keep ensuring adequate support of the service user
- Deliver personalised care to adults with different support needs including disabilities and learning difficulties
Team Member at KFC Middlehaven (2022-12 – 2023-09)
- Kept customer and food preparation areas clean and well-organized to maintain appearance and quality standards
- Completed opening, closing and shift change tasks in full to promote store efficiency
- Worked hard to learn all required tasks quickly to maximize performance
- Maximize customer satisfaction by quickly addressing and resolving complaints with food or service
- Drove goal achievement by quickly and accurately completing allocated tasks and helping team members
- Ensured proper hygiene within and surrounding the store premises
Back Office Transmission Team Lead at RGS Worldwide Limited (Orange Botswana Project) (2022-03 – 2022-09)
- Assisted with customer complaint investigations and drafted responses and resolutions
- Remote technical and operational support for field and maintenance teams
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives
- Established and maintained back-office system for storing new and existing client profiles
- Supported senior management in devising and implementing strategies to improve business efficiency, performance, and success
- Actively engaged and maintained interfaces with key teams, groups and individuals within the customer and supplier organizations aimed at impacting the operation and performance of the network
- Created relevant documentation which defines the severity and scale of issues and provides a clear set of recommendations and options which can be presented to the customer
- Managed all access sites issues and degradations within the network
- Conducted data backups to preserve memory and information, promoting recovery during system failures
- Defined technical requirements by analyzing network bandwidth needs
Telecoms Engineer at Centdoor Limited (Nokia / Globacom Projects) (2020-01 – 2021-10)
- Aligned with project budgets to minimize costs and delays, meeting timely deadlines and quality standards
- Technical support, supervision and management of installation and implementation teams
- Commissioned and Integrated Nokia GSM, WCDMA and LTE SRAN
- Cutover of Nokia SRAN on the Globacom network
- Generated information and reports of contracts
- Supported Subcontractor teams on interpretation of sites engineering and plans
- Troubleshot and resolved issues that arose from hardware and software installations
- Conducted Performance Acceptance Test (PAT) with customer for onward handing over of sites
- Installation, commissioning, integration and maintenance of 2G, 3G and 4G SBTS in Badagry and Ota areas of Lagos
- Swap of existing 2G and 3G network to SBTS to incorporate a well monitored and managed network to reduce OPEX
- Supervised subcontractor teams on coupling and installation of antennae and radios
- Commissioned and Integrated Nokia Wavence transmission links
- Performed routing of service and management VLANs from aggregate sites routers to node sites
- Cross-connecting and working on Ceragon, Huawei and ZTE microwave transmission equipment
BTS Engineer at Centdoor Limited (Nokia / 9mobile Projects) (2019-05 – 2020-01)
- Managed technical reactive and preventative maintenance and repairs, optimizing operational capabilities
- Prevented telecommunication system malfunctions through routine inspections, performance tests and upgrades
- Managed regular maintenance, inspections and upgrades for telephone networks and broadband telecommunication within regional areas
- Installation, Commissioning, and acceptance testing of Nokia 2G BTS and 3G Node B
- Provided technical support including fault diagnosis, troubleshooting and resolutions of GSM/EDGE, 3G flexi BTS for team members
- Carried out Performance Acceptance Testing (PAT) on 2G (GSM/EDGE) and 3G (WCDMA/HSPA) sites
BTS Engineer at Egypro Limited (Nokia / 9mobile Projects) (2015-07 – 2019-05)
- Hardware installation supervision and implementation of Nokia Base Station Subsystem equipment and modules including Flexi multi-radio BTS (ESMC, FSME, FSMF, Airscale modules), RF modules (FRGP, FRGT, FXDB, FXEB, FXDU, AREA) and other related equipment for Etisalat network in region 1, Nigeria
- Installation and commissioning of SRAN in south-south region of Nigeria
- Swapped existing 2G and 3G network to SRAN to incorporate a well monitored and managed network to reduce OPEX
- Troubleshoot and clearing of active alarms on Nokia system and RF modules i.e., Airscale, FSMF, FXDU etc
- Performance of test calls, throughput tests, handover tests and provisional acceptance tests upon site integration
- External alarms testing generated from the cell site and coordinated with NOC
- Documenting, reporting, and updating of project progress and implementation deviations from plan
Transmission Engineer at Centdoor Limited (Nokia / EMTS Projects) (2014-10 – 2015-06)
- Installation, commissioning, and integration of flexi-HUB800 and FPMR microwave radio links
- Commission, maintenance and troubleshooting of high capacity SDH hops for STM-1 transmission on different technologies like SRT1F and flexi-trunk
- Test, integrate and troubleshooting of external alarms from BTS site passive infrastructure elements
- Troubleshoot and resolving of quality degraded alarms on RF lines
- In-depth knowledge and implementation of IP based network
- Team lead for cluster and reporting of team members activities
- Cross-connecting and working on Ceragon, Huawei and ZTE microwave transmission equipment
Transmission and BSS Engineer at Linksoft Communication System (Nokia / EMTS Projects) (2011-08 – 2014-09)
- Installation, Commissioning, and acceptance testing of Nokia-Siemens 2G base stations
- Handled tools and test instruments for optical fiber (OTDR), Feeder cable (VSWR), earth tester, TRX output power and earth measurements
- Nokia Siemens BTS/BSC equipment installations, management, and maintenance
- Basic concepts and login of BSC, needed for BTS integration, O&M, and troubleshooting
- Clearing of Traffic Channel TCH alarms, Quality of Service QOS alarm and other degraded alarms of the sites on the network
- Commission, maintenance and troubleshooting of high capacity SDH hops for STM-1 transmission on different technologies like SRT1F and flexi-trunk
- Installation, commissioning, and maintenance of flexi-HUB800 and FPMR flexi-packet radios
- Telnetting, networking and DCN of Hub800, FPMR and SRT1F radios
