Jamie DeVaney

EMT (NREMT) with a 14-year background in animal care and high-stakes communication, bringing strong patient interaction skills, rapid decision-making, and composure in unpredictable environments. Experienced in working with distressed individuals and navigating communication barriers. Seeking to contribute to prehospital and clinical care settings while pursuing long-term advancement into diagnostic imaging through Portland Community College.

Grooming Instructor at Animal Behavioral College (2023-01 – Present)

Delivered hands-on instruction in a fast-paced, skills-based environment

• Delivered hands-on instruction in a fast-paced, skills-based environment, ensuring student competency under time constraints
• Assessed student performance in real time, identifying skill gaps and providing targeted corrective feedback
• Adapted teaching methods to meet diverse learning needs, including students with varying communication styles and barriers
• Maintained structured, safety-focused learning environments aligned with industry standards

Grooming Manager at K9tofive (2018-01 – Present)

Managed daily operations of a high-volume salon, prioritizing safety, workflow efficiency, and client satisfaction

• Managed daily operations of a high-volume salon, prioritizing safety, workflow efficiency, and client satisfaction
• Built trust with clients through clear, adaptive communication, including working with individuals experiencing stress, language barriers, or cognitive challenges
• Assessed animal condition and behavior to identify risk factors (injury, medical concerns, aggression), modifying handling approach to maintain safety
• Applied rapid situational assessment and decision-making in unpredictable environments, directly transferable to emergency medical response
• Trained and supervised staff, reinforcing safety protocols and consistent handling techniques
• Maintained sanitation and infection control standards across tools and workspace

Groomer at Wilco (2013-01 – 2018-01)

Built and maintained a high-retention client base through consistent, trust-based relationships

• Built and maintained a high-retention client base through consistent, trust-based relationships
• Managed high-stress animal behaviors using controlled handling techniques and situational awareness
• Communicated clearly with clients to set expectations, explain care limitations, and obtain informed consent
• Maintained safety and sanitation standards in a fast-paced environment

Groomer at Petsmart (2011-01 – 2013-01)

Provided client-centered service through clear communication and expectation setting

• Provided client-centered service through clear communication and expectation setting
• Performed grooming services while maintaining safety and comfort for animals under stress
• Collaborated with team members to maintain workflow efficiency and safety standards

Certificate/Program in Diagnostic Imaging – Portland Community College