Grooming Instructor at Animal Behavioral College (2023-01 – Present)
Delivered hands-on instruction in a fast-paced, skills-based environment
- Delivered hands-on instruction in a fast-paced, skills-based environment, ensuring student competency under time constraints
- Assessed student performance in real time, identifying skill gaps and providing targeted corrective feedback
- Adapted teaching methods to meet diverse learning needs, including students with varying communication styles and barriers
- Maintained structured, safety-focused learning environments aligned with industry standards
Grooming Manager at K9tofive (2018-01 – Present)
Managed daily operations of a high-volume salon, prioritizing safety, workflow efficiency, and client satisfaction
- Managed daily operations of a high-volume salon, prioritizing safety, workflow efficiency, and client satisfaction
- Built trust with clients through clear, adaptive communication, including working with individuals experiencing stress, language barriers, or cognitive challenges
- Assessed animal condition and behavior to identify risk factors (injury, medical concerns, aggression), modifying handling approach to maintain safety
- Applied rapid situational assessment and decision-making in unpredictable environments, directly transferable to emergency medical response
- Trained and supervised staff, reinforcing safety protocols and consistent handling techniques
- Maintained sanitation and infection control standards across tools and workspace
Groomer at Wilco (2013-01 – 2018-01)
Built and maintained a high-retention client base through consistent, trust-based relationships
- Built and maintained a high-retention client base through consistent, trust-based relationships
- Managed high-stress animal behaviors using controlled handling techniques and situational awareness
- Communicated clearly with clients to set expectations, explain care limitations, and obtain informed consent
- Maintained safety and sanitation standards in a fast-paced environment
Groomer at Petsmart (2011-01 – 2013-01)
Provided client-centered service through clear communication and expectation setting
- Provided client-centered service through clear communication and expectation setting
- Performed grooming services while maintaining safety and comfort for animals under stress
- Collaborated with team members to maintain workflow efficiency and safety standards
