Janani Balakrishnan

I’m an experienced operations and customer service professional with over 20 years in the security industry, including leadership roles at Chubb Fire & Security and Total Security Management. I specialize in complex scheduling, national dispatch coordination, and logistics support, with a strong focus on process improvement and team collaboration. I’m known for staying calm under pressure, solving problems strategically, and communicating clearly across departments and vendors

Experienced operations and customer service leader with over 20 years in the security industry, including national dispatch and team leadership roles at Chubb Fire & Security and Total Security Management. Skilled in complex scheduling, logistics coordination, and cross-functional communication. Proficient in Oracle JDE, Planning Board, Astia, and Microsoft Office.

Known for staying calm under pressure, solving problems strategically, and supporting high-performance teams with efficiency and care

Seneca College - Accounting, completed 1 year.