Janessa Degenhardt

Organized and customer-focused professional with experience in high-volume phone support, problem solving, data entry, sales, hospitality, and inventory. Skilled at resolving customer concerns, documenting information accurately, and managing phone and email inquiries. Currently completing an Accounting and Bookkeeping program and seeking an office, customer service, administrative, or accounting-support role.

Customer Service Representative at Eco Green (2026 – Present)

• Handled customer calls throughout the day, responding to questions and providing clear, professional service.
• Investigated customer concerns, identified practical solutions, and helped resolve issues efficiently.
• Entered and updated customer information, service details, and notes accurately in the company system.
• Managed a high volume of customer interactions while maintaining organization, patience, and attention to detail.

Bartender at Gangler's North Seal River Lodge (2025-05 – 2025-09)

• Provided attentive guest service while preparing and serving beverages in a remote lodge environment.
• Completed opening and closing duties and maintained a clean, welcoming service area.

Public Works at R.M. of Brokenhead (2024-05 – 2024-09)

• Operated equipment and machinery in support of municipal beautification and maintenance work.
• Organized tools and materials and maintained a clean, safe workspace.

Kitchen Staff at Sandy-Saulteaux Spiritual Centre (2024-01 – 2024-05)

• Supported kitchen operations and maintained clean, organized work areas.
• Assisted with cabin cleaning and other facility needs as required.

Boat Rental Assistant at Winnipeg Canoe Rentals (2023-06 – 2023-09)

• Coordinated rental pickups and returns and assisted customers with rental and boat-sale inquiries.
• Managed customer emails and phone calls and communicated information clearly and professionally.

Sales Associate at Wilderness Supply (2022-06 – 2022-09)

• Supported customers with product questions and purchase decisions.
• Managed phone calls and inquiries and maintained professional customer service.

Accounting and Bookkeeping in Accounting and Bookkeeping – Career City College (2026-09)

Bachelor of Arts in Classical Studies and Biology – University of Manitoba (2023 – 2026)