Janessa Sunderland

Project Coordinator with 6 years of experience at the same company managing schedules, customer communication, project documentation, invoice, and vendor-subtrades coordination in the construction industry. Organized, detail-orientated, and experience in handling multiple priorities in fast-paced office environments. Seeking an administrative or office coordinator position where I can apply my organizational and problem-solving skills

Project Coordinator/Office Manager at Total Yard Works (2020-04 – Present)

• Coordinated residential and commercial fence, deck, and landscaping projects
• First point of contact for emails, phone, text, and social media
• Scheduled crews, subcontractors, and customer appointments
• Prepared estimates, invoices, purchase orders, and project documentation
• Supported sales by reviewing drawings, measurements, and project details for accuracy
• Used Microsoft Excel, Word, Outlook, and Google Workspace to manage daily operations
• Experience in Quickbooks, and Invoice2go
• Experience in applying for permits (Developmental, Building, and Variances) through City of Winnipeg and Red River Planning District
• Training new office staff
• Completing payroll and timesheet tracking
• Handled warranty claims and customer follow up
• Implemented policies and organization for office
• Managed owner/company calendars

Server/Bartender at Smittys Westwood (2017-10 – 2020-03)

• Delivered excellent customer service in a fast-paced restaurant
• Processed cash, debit, and credit transactions accurately
• Managed multiple tables while maintaining quality service
• Worked in a team environment with kitchen staff and coworkers

Diploma – John Taylor Collegiate (2014-09 – 2018-06)