Janet Alago

Disciplined, Certified Health Care Aide (HCA) registered with the CPLN&HCA, bringing hands-on experience in long-term care, supportive housing, and emergency shelter settings. Proven expertise in delivering person-centered care, executing safe client handling, and supporting individuals with complex physical, cognitive, and behavioral needs. Adept at crisis intervention, therapeutic communication, and precise clinical documentation within multidisciplinary teams.

A dependable, safety-focused professional dedicated to preserving client dignity, promoting independence, and ensuring high standards of care across diverse healthcare and community environments.

Health Care Aide - Covenant Health – Edmonton General - Edmonton, AB

(2024-08)

• Direct Personal Care: Delivered high-quality assistance with activities of daily living (ADLs), including bathing, dressing, grooming, oral hygiene, and bowel/bladder care, while preserving client dignity, privacy, and independence.
• Safe Client Handling: Executed safe client transfers, turning, positioning, and ambulation using mechanical, ceiling, and sit-to-stand lifts in strict compliance with safe client handling protocols and individualized care plans.
• Assigned Health Tasks: Performed delegated clinical duties under the supervision of regulated nursing staff (RNs/LPNs), including monitoring vital signs, recording weights, tracking fluid intake/output, and observing skin integrity.
• Cognitive & Responsive Behavior Support: Applied gentle persuasive approaches and person-centered techniques to care for clients living with dementia, cognitive impairment, or mental health conditions, effectively managing responsive behaviors.
• Nutrition & Dietary Support: Assisted clients with meal delivery, feeding, and hydration; monitored specialized diets and fluid textures while adhering strictly to aspiration and choking precautions.
• Medication Assistance: Assisted clients with self-administration of medications and provided timely medication reminders in accordance with authorized care plans and scope of practice.
• Infection Prevention & Control: Maintained a clean, safe environment by strictly adhering to routine infection control practices, proper PPE usage, equipment sanitization, and outbreak prevention standards.
• Documentation & Communication: Documented clear, concise, and objective notes regarding client health status, behavioral baselines, and care provided; actively participated in interdisciplinary shift handovers to ensure continuity of care.
• Safety & Hazard Management: Conducted regular safety checks, responded promptly to call bells and safety alarms, and implemented fall prevention measures to ensure a safe environment for clients and staff.

Housing Focus Shelter Worker Team Lead - The Mustard Seed - Edmonton, AB

(2023-11 - 2026-07)

• Lead shift activities and support community members seeking emergency shelter, delivering trauma-informed care that promotes dignity, equity, and kindness.
• Respond rapidly as a first responder to individuals experiencing medical, mental health, or substance-use crises, effectively minimizing harm.
• Utilize advanced conflict resolution and de-escalation techniques to manage volatile situations and facilitate reconciliatory conversations.
• Assist clients with navigation and referrals to essential services, including healthcare, nursing supports, housing programs, and addiction recovery resources.

Child Caregiver - Idemili Child Care Home - International

(2017 - 2023)

• Maintained a welcoming, structured, and safe environment for children and youth experiencing displacement or transitional housing challenges.
• Supported young clients in developing everyday life skills and facilitated access to community healthcare and educational services.
• Collaborated with multi-disciplinary case managers to monitor youth well-being and provide emotional and behavioral support.

Diploma - Health Care Aide - NorQuest College (2024)

Bachelor of Science - Mathematics Education - Delta State University (2021)