Janice Yu

Experienced Mandarin Interpreter with 6 years of professional interpreting in medical and hearing settings. Currently contracted with IRB (Immigration and Refugee Board) and CLI (Certified Languages International). Familiar with telecom protocols, call-handling systems, and confidentiality standards (HIPAA, IRB guidelines).

Immigration and Refugee Board(IRB) 2024-present

Provide professional consecutive interpretation services for formal immigration and refugee hearings, appeals, and other legal proceedings under the authority of the Immigration and Refugee Board of Canada (IRB).Provide services both in-person and remotely via secure audio and video conferencing platforms.

Certified languages international | 2023–present (Contractor)

• Understand cultural differences to avoid misunderstanding
• Maintain strict confidentiality and follow professional code of ethics
• Manage scheduling, invoice and contracts with clients(CLI, IRB, agencies)
• Stay updated on medical terminology and industry standards.

• Delivered over 3,500 hours of interpretation services for healthcare providers (e.g., NYP, MD Anderson Cancer Center), government agencies, and financial institutions.
• Trained in Privacy and Information Protection, ensuring compliance with sensitive data handling.
• Collaborated with diverse teams using Salesforce and Workday for corporate communication.

2005-2009

Bachelor of Business Administration

Memorial University of Newfoundland

2021

Ontario Mortgage Agent Course

Mortgage Professional Canada