Jansen mar Valmonte
Forklist Operator
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About
3+ years of warehouse experience as a forklift operator, I am seeking a position that offers stability and growth, where I can utilize the skills I’ve gained through professional and academic experience. I possess strong problem-solving and decision-making abilities, along with the capacity to work both independently and collaboratively in a team environment. My expertise includes loading and unloading shipments, inspecting materials, and receiving and tracking inventory.
Experience
Alorica Connection Hub | Candon, Philippines | Apr 2021 – Jan 2022
Customer Service Representative
Resolved 50+ weekly customer complaints with 95% satisfaction, using active listening and conflict resolution.
Processed orders and inquiries via CRM software, maintaining 100% data accuracy.
Trained 3 new hires on company protocols and communication strategies.
3+ years of combined experience in fast-paced warehouse operations and customer service, specializing in:
Precision & Efficiency: Managed 50+ daily shipments with 100% accuracy (Concord Premium Meats).
Customer Problem-Solving: Resolved 50+ weekly client disputes with 95% satisfaction (Alorica).
Technical Adaptability: Proficient in inventory software, POS systems, and Microsoft Office.
Safety & Teamwork: Trained 3+ staff on protocols, ensuring OSHA-compliant operations.
Education
Sta. Lucia Catholic School
High School Diploma | Philippines | 2021
Science, Technology, Engineering and Mathematics. Information Technology
University of the Cordilleras
Information Technology (Partial Studies) | Philippines | 2021–2022
Coursework in problem-solving, computer systems, and technical documentation.
