Jasdeep Kaur

Motivated and detail-oriented Business Diploma student at Georgian College with strong skills in customer service, retail sales, and teamwork. Skilled in assisting customers, organizing merchandise, and maintaining a clean and welcoming store environment. Quick learner with strong communication and problem-solving skills, able to work efficiently in fast-paced settings while providing excellent service and supporting team goals.

Clothing Locker Co-op - Clothing Locker Co-op - Georgian College, Barrie, ON

(2025-10)

• Organize, sort, and display donated clothing to keep the store clean, organized, and welcoming for students.
• Greet and assist students in a friendly and respectful manner, creating a positive shopping experience for everyone.
• Support daily store operations by keeping track of inventory, recording donations, and managing stock levels.
• Work with CICE students by showing them retail tasks, encouraging teamwork, and supporting their learning.
• Help plan and run donation drives, pop-up events, and other activities to increase student participation.
• Design simple marketing materials, such as posters and social media posts, to promote the Clothing Locker.
• Communicate and work with GCSA staff and Georgian Stores to keep store operations smooth and organized.

Security Guard - Pennine Security Solutions - ON

(2024-11 - 2025-10)

• Conduct regular patrols and monitor CCTV to ensure the safety of the premises.
• Provide excellent customer service by assisting residents, visitors, and contractors with inquiries and concerns.
• Complete and maintain accurate reports, including Incident and Daily Activity Reports, keeping management informed.
• Lead and collaborate with team members to maintain a safe, secure, and welcoming environment for staff, visitors, and contractors.
• Respond promptly to emergencies, taking quick, professional action while following company procedures.
• Manage access control and maintain detailed key logs, ensuring compliance with security procedures.
• Coordinate with property management and the Pennine team to resolve security concerns and maintain clear communication.

Customer Experience Representative - DMart - India

(2023-05 - 2023-11)

• Provided excellent customer service by understanding customer needs and offering personalized product suggestions, resulting in a 15% increase in satisfaction.
• Resolved customer complaints effectively, ensuring a positive shopping experience and promoting loyalty.
• Assisted in organizing in-store promotions and events to boost customer engagement and sales.
• Maintained accurate records of customer interactions and feedback to improve store operations and shared feedback with management to support better marketing strategies.
• Supported inventory management by monitoring stock levels and placing orders.

Social Media Team Member - Atam Public Senior Secondary School - India

(2020-04 - 2022-11)

• Managed the school's social media accounts on platforms like Facebook, Instagram and YouTube.
• Created and shared content on social media to engage students, parents, and staff, which increased followers as well as the engagement of the page.
• Collaborated with school leaders to make attractive content, including ongoing schooling trends, campaigns, and event announcements.
• Produced short videos and graphics using Canva and basic editing tools to increase reach and engagement.
• Assisted the team in giving content ideas, making and editing videos for social media.
• Monitored and responded to messages and comments on social media professionally.

Diploma - Business Diploma Program (BUSG) - Georgian College (2024)