Jasdeep Kaur

Learning & Development professional with 2+ years designing and delivering curriculum, training materials, and onboarding programs within a public education system. Skilled at conducting needs assessments and adapting instructional content, pacing, and delivery style for varied audiences and proficiency levels. Experienced in coaching and mentoring new staff through structured, multi-month training programs, and in piloting new instructional strategies that were adopted program-wide.

Psychology background supports a strong understanding of how people learn and retain information. Fluent in English, Punjabi, and Hindi, with intermediate Korean.

Instructional Leader & Curriculum Developer - Incheon Office of Education - South Korea

(2024-02 - 2026-02)

• Designed and delivered instructional programs for diverse audiences, continuously adapting content, pacing, and delivery style to meet varied learning needs and proficiency levels.
• Supervised and onboarded new staff through a structured four-month training program, providing coaching, feedback, and ongoing mentorship.
• Developed full-cycle training materials — lesson plans, slide decks, assessments, and digital resources — using Canva, Google Drive, and Office 365.
• Piloted new instructional strategies and technology tools, contributing to program-wide curriculum improvements adopted across cohorts.
• Coordinated logistics, scheduling, and safety protocols for group training sessions and off-site events.

Optometric Assistant & Receptionist - Chestermere Optometry - Chestermere, AB

(2023-08 - 2024-02)

• Guided patients through new processes, equipment use, and care instructions with clear, step-by-step instruction tailored to individual understanding.
• Managed scheduling and documentation, supporting smooth day-to-day training and operational flow for new procedures.

Sales Associate - La Vie En Rose - Edmonton, AB

(2021-07 - 2022-02)

• Delivered consultative, personalized product guidance to a diverse customer base, adapting explanations to individual needs.
• Resolved complaints and returns professionally, maintaining high satisfaction and repeat engagement.

Hospital Volunteer - Grey Nuns Community Hospital - Edmonton, AB

(2018-09 - 2019-07)

• Communicated clearly and compassionately with patients and staff, relaying information accurately between parties.
• Served as an informal interpreter in Punjabi and Hindi, adapting communication across language barriers.

Bachelor of Arts - Psychology & East Asian Studies - University of Alberta (2019 - 2023)

220-Hour TEFL/TESOL Certificate - TEFL/TESOL - International TEFL & TESOL Training (2023 - 2023)