Jashanpreet Kaur

Dynamic and highly motivated professional with 3+ years of experience across customer service, management, travel services, retail, and operations. Recognized for exceptional communication, leadership, adaptability, and problem-solving skills. Able to manage daily operations, guide teams, deliver excellent service, and maintain high standards in fast-paced environments. Known for being reliable, organized, quick-learning, and consistently exceeding expectations.

Manager - Tim Hortons - Oakville, ON

(2023-06 - 2025-12)

• Manage daily store operations, ensuring efficiency, quality, and adherence to company standards.
• Train, coach, and guide staff to improve performance and maintain a positive work environment.
• Resolve customer issues professionally to ensure satisfaction and repeat business.
• Monitor product quality and maintain food safety and cleanliness.
• Oversee cash operations including POS accuracy and deposit preparation.
• Support communication between staff and upper management.

Travel Agent - Khalsa Travel & Tours - Brampton, ON

(2023-01 - 2023-04)

• Assisted clients with travel planning and booking.
• Created complete itineraries including flights, accommodations, and activities.
• Processed payments, cancellations, and refunds.
• Delivered excellent service and maintained communication throughout the booking process.

Warehouse Associate - National Logistics Company - Mississauga, ON

(2022-06 - 2023-01)

• Picked and packed orders using handheld scanners.
• Organized inventory and updated records in WMS.
• Assisted with inventory counts and followed safety standards.

Grocery Clerk - FoodAsia Indian Grocery - Brampton, ON

(2021-11 - 2023-05)

• Assisted customers and provided product recommendations.
• Restocked shelves and maintained inventory.
• Received deliveries and ensured store cleanliness.

Diploma - Travel Services Management - Humber College (2021 - 2023)

Secondary School Diploma - Nankana Sahib Public Senior Secondary School (2019 - 2020)