IT Support Technician
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I am a results-driven IT professional with a proven track record of success in computer systems management, troubleshooting, and team leadership. Skilled in reducing system downtime, managing and mentoring support staff, and delivering exceptional customer service. Equipped with a diverse range of technical skills and committed to bringing my knowledge and expertise to a leading IT company to drive innovation.
Experience includes analyzing service priorities, investigating user complaints, and resolving problems in a timely manner. Proficient in creating and closing Help Desk tickets. Possess a diverse range of technical skills, including networking, operating systems, desktop applications, and security. Strong educational foundation in computer programming and engineering.
I have done IT Support technical skill form online learning platform. Currently pursuing CompTIA A+ certification.
