Jaspreet Kaur

Seeking a position in a friendly and challenging environment, where my skills and abilities can be utilized to their fullest potential.

Customer Support Coordinator - B&G Trucking

(2023-01 - 2025-12)

Worked as a Customer Support Coordinator at B&G Trucking.

• Effectively managed the daily dispatching operations.
• Developed and implemented new protocols to streamline dispatching procedures.
• Investigate and resolve customer complaints and provide timely feedback.

Outbound Supervisor - SCI

(2018-09 - 2022-12)

Worked as an outbound supervisor.

• Oversees the operations of the company's outbound department.
• Manage the day-to-day task, improve productivity and ensure the safety and compliance of the work environment.

Operation Support Coordinator - SCI

(2016-05 - 2018-09)

Worked as an Operation Support Coordinator.

• Waved out customer orders using the SAP and responsible to run the shift efficiently.
• Help in daily operations pick, pack and ship to run the floor effectively.
• Responsible for clearing the backlog and daily orders in a timely manner.

SR3 driver - SCI

(2014-03 - 2016-05)

Worked as a SR3 driver.

• Help in daily functions pick, drop, replen etc according to the demand.
• Pick the orders from upper locations.
• Comfortable with the use of RF scanner.
• Comfortable with driving warehouse machines (cherry picker, Walkie etc).

Front Desk - Dixie Freight Systems Inc.

(2014-01 - 2014-02)

• Receiving & sending mails.
• Answer the phone calls.
• Follow up with the clients.
• Make sure all the loads delivered & picked up on time & inform to the customers.

Order Picking - SCI

(2013-11 - 2013-12)

Responsible for Order Picking.

• Worked with an RF Scanner.

Computer Instructor - Guru Harkrishan Industrial Training Centre

(2006-01 - 2012-12)

• Taught theory and practical of computer applications to college students.
• Evaluated their progress and talent.

Master's of Science - Information Technology - Guru Nanak Girls College (2004-01 - 2006-12)

Bachelor's of Computer Applications - Computer Applications - Institution of Management Studies GNET (2001-01 - 2004-12)