Jeff Marshall

20+ years of customer service oriented work. Over 8 years of experience in restaurant management with functions including human resources (recruiting, payroll), accounting, health and safety, and catering. Able to follow direction or think independently. 20+ years of working in hard physical labour.

Restaurant cleaning experience, complying with all Ontario/Canada food safety regulations. Willing and able to work as part of a team or on an individual basis. Industrial cleaning and cleaning supervision experience.

Health and Safety conscientious individual with regard for detail oriented work. Open Availability.

Cook - Lakeridge Heights Retirement community - Whitby, ON

(2023-08 - 2026-05)

• Follow recipes, portion control and presentation as specified by Chef.
• Cleaned and maintained work station in adherence with food safety standards.

Manager - Buffalo Wild Wings - Oshawa, ON

(2015-04 - 2023-05)

• Prepare and execute all policies and procedures in order to have an efficient and clean workplace.
• Hired and trained new staff.

Line Cook - St. Louis - Oshawa, ON

(2014-12 - 2015-04)

• Prepare menu items according to company specs and Food Safety standards
• Perform opening and closing duties

Catering/Line Cook - Los Cabos - Whitby

(2009-11 - 2014-12)

• Prepare all menu items in a sanitary and timely manner.
• Follow recipes, portion control and presentation as specified by company standards.
• Clean and maintain work station in adherence with food safety standards.
• Perform opening and closing duties.

Construction/Tech Crew - MTel Inc

(2011-05 - 2013-06)

Assist in the construction, installation and servicing of Cell phone antenna sites.

• Provide technical services and trouble shooting of existing sites.
• Work as part of a team, ensuring the safety of all crew members

Kitchen Manager - The Green Bottle - Oshawa

(2009-05 - 2009-11)

• Active leadership role in the start up of a new restaurant/bar including staffing, menu development and pricing, stock control and cleaning/maintenance schedules.
• Provided excellent customer service as a server/bartender.

Kitchen Manager - Wing Shack Whitby - Whitby, CA

(2006 - 2009)

Controlled all aspects of finance in the kitchen including menu pricing, stock control, core wages and controllable expenditures.

• Managed the kitchen team including individual and team performance and training.
• Maintained a high standard of customer service and customer management at all times.

Paint Shop Supervisor - Robinsons Solutions, General Motors Oshawa - Oshawa, CA

(2000 - 2006)

Designed and implemented a comprehensive and integrated production cleaning schedule in conjunction with skilled trades, production and engineering staff.

• Scheduled and monitored Deep Cleaning procedures of all areas of the plant including ovens, paint booths, filter houses, sludge pit, process equipment and plant structural areas.
• Ensured proper Health and Safety policies and procedures followed at all times as well as keeping and maintaining up to date training records.
• Implemented and monitored efficient cleaning schedules and procedures in order to optimize plant operation by enhancing first run quality and yield.

Manager - Taco Bell Whitby - Whitby, CA

(1995 - 2000)

Maintained fast accurate service, positive guest relations and food quality at all times.

• Ensured Company standards on equipment, facilities and grounds were maintained by using a preventative maintenance program.
• Assisted Restaurant Manager in recruiting, interviewing and hiring team members
• Managed the store crew including individual and team performance, training, development and discipline.
• Assisted profit and loss management following cash control/ security procedures, maintaining inventory and ordering levels and managing labour costs.

Post-secondary education - Operations management - Durham College