Cashier - HALEX AFRO-CARRIBEAN GROCERY - Milton Ontario
(2025-04 - 2025-09)
- Properly documentation customer service
- Position yourself to meet customer targets
- Regularly provide excellent customer service that supports brand loyalty
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Processes returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
Aviation Security Service - Ghana Airport Company - Accra, Ghana
(2019 - 2020)
- Maintaining a positive, empathetic and professional attitude toward customers always
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Using metal detectors and x-ray devices for body selection
- Preparing data and monthly highlights with team members
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Checking equipment functionality by testing
- Assisting in "lost-but-found" items
- Ensure customer satisfaction and provide professional customer support
Cleaner - Home Cleaning Services - Milton, ON
(2025-03)
- Provide excellent customer service
- By sweeping and removal of trash
- Make suggestion base on customer cleaning Preferences
- Scrubbing the toilet bowl
- Packing all trash in to their rightful places or commercial bins
- Arrange things in their appropriate places
- Keep the whole house clean and tidy
- Wipe ceilings and walls
- Mopping of kitchen floors and the whole rooms
