Jenny Mukanya

Customer service professional with several years of experience in welcoming customers, assisting them, handling requests, and resolving problems. Holds a degree in Organizational Communication, is organized, and is recognized for providing excellent service in French. Seeking a remote position.

Customer Outreach Representative - SNEL

(2023-02 - 2023-11)

• Customer follow-up
• Request handling
• User support

Customer Service Representative - Premier Shopping Mall

(2022-06 - 2023-01)

• Welcoming customers
• Problem resolution
• Professional service

Communications Assistant - Cabinet Mukendi Wa Mulumba

(2017-08 - 2022-05)

• Document preparation
• Organization
• Communication

Customer Service Representative - FBN Bank

(2015-06 - 2016-12)

• Welcoming customers
• Providing information to customers
• Directing customers to services

Educator - Garderie éducative Mont Bleu

(2024-06)

• Collaboration
• Organization
• Children's safety

Bachelor's degree - Organizational Communication - IFASIC

Certificate - Responsible Adult