Crew Member - MCDONALD'S CORNERSTONE - 800 15 St E, Prince Albert, S6V 8E3 Saskatchewan
(2021-11 - 2026-12)
- Customer Service: Greeting guests warmly and taking their orders accurately to ensure a positive dining experience.
- Food Preparation: Preparing and packaging food and drink products according to brand standards and quality guidelines.
- Cash Handling: Operating cash registers, processing various payment types, and providing accurate change to customers.
- Sanitation: Maintaining the cleanliness of the dining area, kitchen, storage rooms, and restrooms to meet health standards.
- Kitchen Support: Assisting with kitchen duties as needed, including basic cooking, food prep, and dishwashing.
- Inventory Management: Monitoring and restocking supplies and food inventory to prevent shortages during shifts.
- Conflict Resolution: Handling customer complaints professionally and finding quick solutions to ensure satisfaction.
- Food Safety: Ensuring strict compliance with food safety regulations and handling procedures at all times.
- Sales Promotion: Highlighting new menu items and offering personalized recommendations based on customer preferences.
- Opening/Closing Duties: Managed opening and closing procedures efficiently and accurately.
Trainer & Shift Leader - MCDONALD'S CORNERSTONE - 800 15 St E, Prince Albert, S6V 8E3 Saskatchewan
(2021-11 - 2026-12)
- Provided excellent customer service in fast paced environment
- Trained new employees on food preparation, safety procedures, and customer service standards
- Assisted with shift supervision and daily restaurant operations
- Maintained food safety, cleanliness, and workplace standards
- Managed cash handling and maintained accurate tills
- Writing documentation in employee personal files
- Executing crew incentives and enthusiasm calendar activities and maintaining the crew bulletin board.
- Helping control waste
- Set goals and targets for the shift
- Ensure the availability of products and make sure equipment is available and properly working at all times
Assistant Manager - The Shoe Company - 801 15 St E, PA s6v0c7
(2023-10 - 2024-06)
- Supervising, coaching and giving feedback for staff performances
- Assisted customers with purchases, product recommendation, handling customer inquiries and complaints
- Promoting sales and special promotions
- Manage cash register and payments
- Keep the store clean and organized
- Helps the team meet sales and goals
- Receiving deliveries and checking for accuracy
- Enforcing company policies and procedures
