Jerome

Founder - Infinite Performance

(2020-01)

Conduct fitness assessments to evaluate client needs and goals
Design and modify personalized workout programs based on client progress
Coach clients on proper exercise technique, motivation, and accountability
Provide basic lifestyle and nutrition guidance within scope of practice
Track, document, and analyze client progress to demonstrate results
Build trust-based, professional relationships to support long-term client retention
Market services through social media, networking, and client referrals
Manage pricing, budgeting, expenses, and basic tax considerations
Set business goals related to client growth and revenue and develop strategies to achieve them
Continuously develop training skills and business knowledge
Leverage technology and training platforms to streamline operations and offer virtual services

Team Development Manager - LifeTime Fitness

(2017-01 - 2020-12)

Successfully coach a team of 10 Personal Trainers to achieve and/exceed their personal goals every month
Conduct fitness professional file audits each month
Plan and manage the execution of hitting the old business and new business of the clubs monthly goal
Conduct shadows for member experience interactions to assure a quality experience
Act as a the Manager On Duty during designated time blocks
Attend weekly business and education meetings as well as national leadership calls
Oversee the onboarding of all new trainers within their first 6 months of hire
Run weekly Cohort and education meetings
Use all required safety devices and personal protection equipment to comply with all company safety rules

Regional Manager - Goodlife

(2015-01 - 2017-12)

Oversee daily operations across multiple clubs to ensure consistent adherence to company policies, procedures, and standards
Ensure all facilities are clean, safe, and well-maintained, including oversight of equipment maintenance
Lead operational readiness for new, renovated, or acquired clubs to ensure successful openings
Manage regional club budgets to achieve revenue targets while controlling expenses
Drive sales targets and support sustained membership growth
Lead recruitment and onboarding of direct reports, including General Managers
Coach, develop, and manage performance of all direct reports
Conduct regular conference calls and one-on-one meetings with club managers to reinforce expectations and priorities
Foster a positive, inclusive club culture for associates and members
Champion customer service excellence by training staff on effective service delivery and issue resolution

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