Jessica Bryce

Motivated and dependable second-year International Business student with experience in hospitality, customer service, and property management. Passionate about creating positive customer experiences in fast-paced environments through friendly service, teamwork, and strong communication. Recognized for staying organized, learning quickly, and handling multiple priorities while maintaining a welcoming and professional attitude.

Proficient in Microsoft Office, Google Workspace, OpenTable, and property management software.

Hostess at Craft Beer Market (2025-12 – 2026-05)

• Welcomed guests and create a friendly, positive first impression.
• Handled phone inquiries and customer requests professionally
• Delivered exceptional customer service in a fast-paced environment

Property Manager at Feather and Stone Urban Spaces (2025-09 – Present)

• Coordinated operations for residential and short-term rental units, ensuring high occupancy rates and timely issue resolution.
• Respond promptly to tenant and guest inquiries by phone, email, and messaging platforms.
• Schedule guest check-ins, coordinate cleaning services, and manage maintenance requests.
• Maintain booking calendars, property records, and inventory to ensure efficient operations.

Hostess at Lowertown Brewery (2025-09 – Present)

• Welcomed guests and created a positive first impression.
• Managed and booked reservations using OpenTable and coordinated seating efficiently.
• Answered guest questions and communicated effectively with front-of-house and kitchen teams.
• Prioritized multiple tasks during busy service periods while maintaining professionalism.

Lifeguard/Swim Instructor at City of Ottawa (2025-08 – Present)

• Provided swim instruction to children, developing structured lessons and skill progression activities
• Responded to patron questions and concerns with clear, professional communication
• Supported a safe, positive environment through active monitoring and risk prevention

Bachelor of International Business in International Business – Carleton University, Sprott School of Business (2025-09)