Compliance Manager at Solulan (2021-01 – Present)
Establishment of a compliance department within the organisation to address internal requirements and respond to customer demands.
- Supported over 100 companies with Bill 25 compliance, accumulating 800+ hours.
- Managed the cybersecurity team, sometimes overseeing up to 40 projects at once.
- Developed SOC2 Type 2 controls, secured certification and annual renewal, including policies, KPIs, audits, and procedures.
- Implemented incident response plans for 25+ companies and conducted simulations internally and for clients.
- Helped develop business continuity plans.
- Collaborated with sales and operations to create service offerings tailored to client needs.
Compliance Technician at Sherweb (2020-01 – 2020-12)
- Maintained SOC2 Type 2 and ISO27001 certifications throughout management transitions.
- Monitored non-conformities and provided corrective recommendations.
- Deployed the Terranova cybersecurity awareness platform, developed educational courses, and prepareed internal communication strategies.
Information Security Service Center Intern at CIUSSSE de l'Estrie – CHUS (2020-01 – 2020-12)
- Initiated a project to implement a password vault.
- Delivered a presentation and obtained approval for the draft of the password vault from the Executive Committee.
- Conducted data analysis.
- Created procedural documentation.
Sales clerk at Boutique Imaginaire (2017-01 – 2019-12)
- Led a team comprised of full-time, part-time, and academic staff members.
- Managed social media platforms to enhance event promotion.
- Planned and executed various events, including large-scale conventions, card tournaments, and family-oriented role-playing activities.
- Conducted transactions involving high-value collectible items, with value reaching up to $10,000.
- Negotiated contracts with suppliers to secure new products for retail operations.