Jill Shem Santos

Lead Developer and Product Owner with over five years of experience in full-stack software development, startup team leadership, and product management. Extensive expertise to develop scalable e-commerce platforms, guide cross-functional teams, and drive business-oriented solutions. Committed to continuous learning by engaging in community discussions, self-paced courses, studying documentation, and hands-on practice to stay ahead of industry trends.

Lead Developer, Product Owner at Wisebox Solutions, Inc. (2023-02 – 2025-01)

• Led development for e-commerce platforms such as DirectFood.store, Chamber Market, and Chamber Platform
• Built business intelligence reports for data-driven decision-making
• Collaborated with clients and stakeholders from goal setting to planning and prioritizing deliverables
• Presented complex technical concepts to managers, C-suite executives, and clients in a clear and concise manner
• Provided client training and support to improve platform adoption

Software Developer Supervisor at Wisebox Solutions, Inc. (2020-10 – 2023-01)

• Spearheaded a team of five developers to deliver key components of SaaS and marketplace solutions
• Contributed to platform architecture improvements and performance optimizations

Software Developer at Wisebox Solutions, Inc. (2019-09 – 2020-09)

Played a critical role in the initial development of membership and marketplace platforms, incorporating integrations with third-party payment and financial systems

Digital Communications Coordinator at UFV Student Union Society (2017-09 – 2019-07)

Maintained newsletters, websites, microsites, and social media content creation of the organization

Bachelor's Degree in Computer Information Systems – University of the Fraser Valley (2016 – 2019)

DIPLOMA in Information Systems - Web Developer – College of the North Atlantic – Qatar (2013 – 2016)