Jim Qi

I am a a motivated and accomplished individual with a diverse range of skills and experiences. I have native fluency in both English and Mandarin Chinese, enabling effective communication with a diverse range of passengers. Additionally, I have intermediate fluency in Japanese. With a BSc. in Neuroscience (Honours) from the University of Calgary, I bring a strong academic foundation to the role of a flight attendant.

My strongest skill is exceptional customer service developed from 8+ years of various past customer experience roles. As a Private Venue Server & Caterer at the Calgary Stampede, I consistently provided a high level of service, ensuring guests' needs were met professionally, promptly, and courteously. I have also worked as a Dine-In Server and Host at Kinjo Sushi and Grill, where I maintained quality customer service for over 100+ customers daily and efficiently resolved daily conflicts and complaints.

Even outside of my employment experience, I am a communicator in various volunteering works. I am currently an active member of the Red Cross's Emergency Disaster Team, participating in deployments across Canada to respond to large-scale disasters. I also served as an Adult ESL Instructor for The Salvation Army, teaching English to disadvantaged immigrant populations in the Calgary community.

With my exceptional interpersonal skills, dedication to customer service, diverse experiences, and strong academic background, I am a well-rounded candidate who would excel in any role given.

Please refer to CV to obtain professional experience.

Please refer to CV to obtain relevant education.