Industrial Engineer | Business Diploma
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Industrial Engineer, with knowledge of Quality Management Systems, Human Resources, and relations with customers and suppliers, as a result of years of experience in the automotive and telecommunications industries. Third place was awarded in the Disruptive Innovators Challenge in Houston, Texas (2015). Ability to work in a team, with order and creativity.
Excellent communicative skills derived from years of studying and teaching music and English. Aiming to create a more trustworthy relationship between industry, employees, customers, and the environment.
Customer Quality / Quality Management Systems Engineer
· Conducting internal/Supporting external audits according to the ISO20000, and TL9000 standards.
· Internal quality projects using Huawei's Total Quality Management System.
· Quality training programs for all employees with various topics.
· Non-conformances follow-up along with managers, customers, and suppliers.
· Customer complaints management and escalation process owner.
· Data collection and analysis, and action plan development for improving productivity along with the Human Resources department.
B.S. in Industrial Engineering specializing in Quality, Logistics Operations, and International Business Management. Diploma obtained, June 2021
Business Foundations Certificate: Business essentials, Organizational behaviour, Marketing, and Business communications (February 2023 - February 2024)
