Security Officer/Client Support - City of Greater Sudbury (Provincial Building) - ON
(2024-02)
- Provide frontline support in a public-facing provincial building, ensuring the safety, comfort, and dignity of all individuals, including seniors and vulnerable populations.
- Respond promptly to medical, behavioral, and safety-related incidents, offering immediate assistance and emotional support until healthcare professionals or emergency services arrive.
- Apply de-escalation techniques to manage individuals in distress, including those experiencing mental health challenges, confusion, or crisis situations.
- Collaborate with Greater Sudbury Police Service, EMS, and Municipal Law Enforcement Officers to ensure appropriate care and intervention.
- Work closely with Client Navigators to assist individuals in accessing healthcare, housing, and community support services.
- Support individuals with wayfinding, guidance, and reassurance, promoting a calm and respectful environment similar to patient-centered care settings.
- Observe and report changes in behavior or condition, ensuring concerns are communicated to appropriate personnel.
- Maintain accurate and detailed documentation of incidents and interactions in accordance with organizational policies.
- Demonstrate strong interpersonal and cultural sensitivity skills when interacting with diverse populations.
Personal Support Worker (Private Caregiver) - Sudbury, ON (Private) - Sudbury, ON
(2025-06 - 2026-01)
- Provided dedicated, person-centered care to an elderly client with dementia and a fractured leg, supporting physical, emotional, and social well-being.
- Assisted with activities of daily living (ADLs), including feeding, bathing, grooming, dressing, toileting, and safe mobility with a leg injury.
- Supported transfers and movement using proper body mechanics and mobility aids to prevent further injury.
- Followed structured daily routines to ensure nutrition, hydration, medication reminders, and overall comfort.
- Monitored changes in health, behavior, and mobility, reporting observations to family or healthcare professionals.
- Offered companionship, reassurance, and emotional support to reduce anxiety and promote stability.
- Maintained a safe, clean, and organized environment in accordance with infection prevention and safety standards.
- Documented care activities accurately to ensure consistency, accountability, and continuity of care.
Personal Support Worker Placement - Extendicare York Cambrian College of Arts and Technology - Sudbury
(2025-01-03 - 2025-04-18)
- Elder Care Assistant: Implemented therapeutic activities based on behavioral plans, routines, and structured daily schedules.
- Engaged clients in physical activities and facilitated programs tailored to their needs.
- Preparation and Safety: Began each shift by preparing the care cart with necessary supplies, including peri cloths, face cloths, PK pads, slings, gloves, and brief as per resident's care plan. Conducted safety rounds to ensure residents were secure and no falls had occurred.
- Morning Routine: Assisted residents with morning care, including partial bed baths for bed-ridden residents, peri care, brushing teeth, combing hair, shaving, dressing, and undressing.
- Mobility Assistance: Used mechanical lifts, including Hoyer and sit-to-stand lifts, to transfer residents to wheelchairs. Ensured assistive devices were accessible for residents who required them.
- Dining Assistance: Transported residents to the dining hall, provided feeding support during breakfast and lunch, and monitored food intake as per care plans.
- Grooming and Hygiene: Provided showers (partial baths, tub showers, hair washing) for mobile residents as per care plans. Shaved male residents and attended to specific grooming needs.
- Toileting and Incontinence Care: Assisted residents with toileting needs, brief changes, and ensured their comfort and dignity.
- Resident Interaction: Engaged with residents to understand their individual needs and provide emotional support.
- End-of-Shift Responsibilities: Emptied care carts, organized soiled linens in designated bags, and ensured residents' beds were clean and tidy.
- Charting and Communication: Accurately documented completed tasks and reported any changes in residents' conditions to the healthcare team.
