Joel Joy

I am passionate about innovation in my workplace, always under the thought process of how I can contribute to making work efficient for my team by implementing new techniques and technology. Inventory Management, Vendor Relations, Leadership, Customer Experience, Compliance, Logistics, and Warehouse Management are the areas in which I possess experience

Job Description: Overnight Support Manager at Heartland Walmart, Mississauga

At Heartland Walmart in Mississauga, I have served as the Overnight Support Manager, playing a crucial role in overseeing and coordinating store operations during the overnight shift. With a focus on Store 1061's achievements, I have successfully fulfilled key responsibilities to ensure efficient task execution and support the overall success of the store.

In my position, I have been responsible for coordinating with the CAP 3 Fulfillment team, effectively distributing duties and workloads among team members. Through strong organizational skills, I have maximized productivity and consistently met daily operational goals.

Key Responsibilities

• Coordinate with the CAP 3 Fulfillment team to distribute duties and optimize productivity.
• Assist management in delivering meeting notes and ensuring store cleanliness for efficient daily operations.
• Act as an Assistant Manager, driving sales by promoting high-margin items and maintaining on-shelf availability.
• Supervise and mentor hourly associates, assigning duties, recognizing achievements, and promoting effective communication.
• Ensure accurate merchandise stocking and maintain compliance with department procedures.
• Collaborate with department managers to process overstock inventory and optimize stockroom space.
• Adhere to company policies and implement innovative techniques to increase performance and streamline tasks.
• Spearheaded side projects aimed at boosting sales and enhancing the overall customer experience.
• Utilize SAP (Systems, Applications, and Products) to navigate the system, access critical information, monitor inventory levels, analyze sales data, and streamline processes.

Lambton College

Post Graduate Certificate – Wireless Networking

Mississauga, ON

May 2022

Relevant Coursework

• Wireless Networking Protocols: Studied a comprehensive range of wireless networking protocols, including Wi-Fi (IEEE 802.11), Bluetooth, and cellular networks (3G, 4G, and 5G), gaining a solid understanding of their functionalities and applications.
• Skilled in network security and encryption for wireless networks, ensuring secure communication.
• Experienced in analyzing and optimizing wireless network performance for enhanced efficiency.