John Christopher

Leadership coach with International Coaching Federation (ICF) Associate Certified Coach (ACC) credential. Three years' experience working with leaders of all levels on leadership skills and career development. Certified to provide feedback on EQi 2.0 emotional intelligence assessment and Center for Creative Leadership's Benchmarks 360 Assessment.

Fourteen years' experience as industrial organizational psychology faculty teaching online graduate and undergraduate courses in psychology, industrial organizational psychology, organizational leadership, data analytics, statistics, and research methods.

Professional Coach / Subcontractor Coach – Leadership Coach & Leadership Training Facilitator at Independent Coach & Consultant (2023-01 – Present)

Provide individual leadership coaching and training facilitation to leaders at all levels of the organization. Certified to debrief emotional intelligence and 360 performance assessments and provide support on goal setting, assessment reflection, skill improvements, and developmental planning.

Experience with coaching models that utilize powerful questions to help clients understand the challenges of leadership, career development, and professional achievement. Completed ICF ACC credential, EQi2.0 certificate, and CCL 360 Benchmarks Certificate.

Adjunct Faculty at Fairleigh Dickinson University (2025-01 – Present)

• Teach graduate level Industrial Organizational Psychology courses in leadership & people analytics

Director & Assistant Professor at Wesleyan College (2020-01 – 2022-12)

Master of Arts in Industrial Organizations Psychology program – managed curriculum design, faculty selection, and student advising. Taught graduate level industrial organizational psychology classes in human resources, employee training, people analytics, and organizational behavior.

Assistant Professor at Brenau University (2013-01 – 2020-12)

• Teach graduate and undergraduate research methods and statistics for clinical & counseling psychology
• Teach business school courses in business analytics, data mining, strategic data analytics, organizational leadership, organizational development, and group dynamics

Adjunct Faculty at Baker College Online (2008-01 – Present)

• Teach asynchronous online Industrial - Organizational Psychology graduate and undergraduate classes

Independent Consultant, Research Analyst (2007-01 – 2013-12)

Provide consultative leadership on quantitative and qualitative research projects for clients.

• Designed evaluation research program for business-to-business e-invoicing system
• Designed and administered evaluation of member satisfaction for non-profit arts institution
• Provide educational programs on survey design, sampling, administration, and data analysis

Coordinator, Research Programs and Services at University of Florida: College of Public Health and Health Professions & Housing and Residence Education (2001-01 – 2007-12)

• Led research and assessment for the University of Florida's student affairs division
• Designed and administered quantitative research supporting university programs with student and employee satisfaction surveys, focus groups, and other assessments

Market Research Manager at BellSouth Telecommunications (1998-01 – 2000-12)

Strategic Marketing Information Team member, Small Business Services. Responsible for research projects involving both quantitative and qualitative research methodologies

• Developed a causal model of small business customer satisfaction and loyalty
• Conducted research on customer data transmission needs and small business life cycle
• Project managed DSL pricing conjoint research and interpreted findings with product managers
• Assisted in the development of sampling plans for brand advertising research
• Managed product churn research using classification and regression tree analysis

Market Research Analyst at Detroit Edison (1996-01 – 1998-12)

Consumer Satisfaction Group team member. Responsible for research projects involving both quantitative and qualitative research methodologies. Managed the development of a consumer satisfaction predictive model for residential and general business customers

• Presented and interpreted customer loyalty and employee satisfaction models to senior managers
• Project managed brand tracking, copy testing, and product test research
• Designed surveys and moderator guides for product/service evaluation studies
• Developed attitude measurement scales using reliability and factor analysis techniques
• Conducted regression analysis of predictors of employee satisfaction

Doctor of Philosophy in Industrial/Organizational Psychology – Wayne State University (2000-01)

Master of Arts in Industrial/Organizational Psychology – Wayne State University (1994-01)

Bachelor of Science in Psychology – University of Maryland (1988-01)

Certificate in Predictive Analytics – University of California Irvine (2018-01)