Deleted User

A consistent and results-driven professional with extensive B2B telesales appointment setting and recruitment experience. I am particularly skilled in high-volume outbound calling, lead generation, and building strong client relationships within the IT and digital sectors. With a proven ability to meet and exceed targets, I am highly motivated to drive sales growth in a fast-paced environment and am proficient in using CRM software to manage and track client interactions.

Part time appointment setter at UK Town Maps (2025-11 – Present)

Cold calling a variety of businesses booking appointments for director to offer advertising space on permanently sited street maps.

Cover Supervisor and Exam Invigilator at Local Education (2025-06 – Present)

Ad hoc day-to-day assignments with local schools to cover absent staff (Term time only)

B2B Telemarketer at The Lead Gen Specialists Limited (2024-04 – 2025-05)

Performed B2B cold telemarketing and appointment setting for a wide range of businesses, including IT security, web design, building solutions and retail.

B2B Telesales at KAYBE (2022-05 – 2024-04)

Conducted B2B cold call marketing to promote digital marketing services, including web design, SEO, and corporate marketing services. Successfully opened doors to potential contacts via phone, email, and LinkedIn.

Senior Technical Recruiter at GD TECHNICAL RESOURCING (2020-05 – Present)

Part time recruiter connecting digital agencies with freelance and perm IT staff in the DACH region. Responsible for the initial candidate and client contact calls and monthly catch ups. Managed salary and rate negotiation and CV formatting.

B2B Telemarketer at BEANSTALK MARKETING (2019-07 – 2022-05)

Executed B2B cold-call marketing for various businesses, including engineering, IT, web designers, building solutions, and retail.

Recruitment consultant at 121 PERSONNEL (2018-07 – 2019-02)

360 Recruitment Consultant, focussing on technical candidate and client acquisition through cold/warm leads and client visits.

Business Development / IT recruitment consultant at TARG-IT RESOURCING (2017-05 – 2018-06)

Client and candidate acquisition, concentrating on companies across Germany and the Nordics. Focussing on Java and Web developers for perm roles.

• 6 placements in Germany and Sweden
• 7 new clients (4 on a retained basis) from Germany
• Trained 2 Junior resourcers on company methodology

Business relationship team manager at VMR CONSULTANTS (2015-11 – 2017-03)

Managed a team of 6 members focused on new business and client acquisition via cold and warm leads across Europe. Led the team to average 60 new client prospects per month, resulting in 12 new deals monthly.

Outbound Telesales Team Leader at DIRECT TRAVEL TEAM (2011 – 2015-10)

Motivated and managed a team of 15 to meet and exceed sales objectives and KPIs. Achieved top performer status twice in the first year as a Team Lead.

Telesales Executive at CLUB LA COSTA (2010 – 2011)

Conducted cold outbound sales calls to promote luxury holiday packages. Promoted to the inbound team within two weeks due to strong performance. Frequently achieved top inbound agent status. Elected as a Staff Representative during the redundancy consultation process.

Production Manager at PANTHER IMAGING (2001 – 2010)

Oversaw all company photographic production and provided front-end customer service to retail consumers and professional clientele. First point of contact, communications with suppliers and external technicians. Supervised, trained, and evaluated staff performance. Handled technical issues and resolved customer service concerns.

• Assisted in development, expansion and set up of professional framing department that eventually contributed 25% of store revenue
• Trained all new team members on company work practices
• Acquired 2 new local business clients per month between 2009-2010

Post Graduate Certificate in Education in F.H.E – BOLTON INSTITUTE OF HIGHER EDUCATION (1992-07)

Bachelor of Arts in Graphic Design-Photography – WOLVERHAMPTON POLYTECHNIC (1987-06)