RAIL LOGISTICS MANAGER at Chemtrade logistics (2005-01 – 2026-04)
- Managed logistics operations, including warehouse inventory and rail transportation of goods.
- Provided training and guidance to staff members on logistics processes.
- Analyzed data related to shipping activities to identify areas for improvement.
- Hired and managed a team of logistics staff, providing coaching and mentoring to ensure that customer service goals were met.
- Developed relationships with carriers to negotiate competitive rates and service levels.
- Coordinated with suppliers, vendors, and customers to ensure timely delivery of products.
- Monitored progress on shipments and updated customers on delivery status.
- Determined and implemented work procedures, laying out appropriate work schedules.
- Resolved problems concerning transportation, logistics systems, imports, and exports, and customer issues.
- Directed inbound and outbound transportation operations, warehouse activities, safety performance, and logistics quality management.
- Coordinated warehouse activities, records control, and purchasing.
SHIPMENT ANALYST/ PRODUCT PLANNER at Imperial oil Canada (1998-09 – 2004-09)
- Collaborated closely with cross-functional teams, including sales, marketing, finance, engineering and operations.
- Helped design, document and maintain system processes.
- Identified support issues and initiated actions for resolution.
- Conducted data analysis to identify trends and insights.
- Maintained data integrity and accuracy throughout analysis process.
- Provided training and support to team members on data analysis tools and techniques.
- Provided analytical support for strategic initiatives and projects.
- Monitored key performance indicators to track progress toward goals.
- Recommended improvements in security systems or procedures.
- Researched and reviewed regulatory, technical or market issues related to sustainability.
RAIL TRAFFIC CONTROLLER at CN rail (2003-09 – 2004-03)
- Assisted in developing protocols for responding to incidents involving hazardous materials such as oil spills or derailments.
- Successfully coordinated train movements with over 20 railroads, including UP, BNSF, NS and CSX.
- Developed detailed plans for the safe operation of freight cars through congested areas, crossings, tunnels and bridges.
- Responded promptly to emergency situations by coordinating resources such as additional personnel or supplies.
- Actively monitored radio transmissions from locomotives within assigned territory while maintaining situational awareness at all times.
- Managed day-to-day operations of a busy railroad yard while ensuring safety regulations were met.
- Performed complex calculations to ensure proper signal timing and switch settings for efficient traffic flow.