Jonathan Tavares

Excellent communication and interpersonal skills. Work cooperatively with a wide variety of individuals. Ability to handle high pressure situations. Can easily work on tasks with little or no supervision. Excellent organization skills. Very punctual. Keen attention of detail.

Detailer - Welland Honda - Welland, ON

(2023)

• Hand washes the exterior of the vehicle, including wheels, tires, and windows
• Paint restoration to remove minor scratches, swirl marks
• Thoroughly vacuum seats, carpets, floor mats, and trunk
• Fueling vehicles
• Interacting with new and returning customers

Customer Service Representative - NTT BPO - Toronto, ON

(2022)

• Maintained a daily average handle time, call quality, and customer satisfaction
• Record key points of interactions
• Identify and resolve a wide range of customer issues and complaints

Car Detailer - Plaza Nissan - Hamilton, ON

(2022)

• Used industrial-grade vacuums to remove dust, dirt, and debris from carpets, seats, and floor mats
• Deep cleaned fabric seats, carpets, and floor mats with shampoo and steam cleaners
• Clean wheels to remove brake dust and grime

Car Detailer - Sterling Honda - Hamilton, ON

(2022)

• Detail interior and exterior of vehicle
• Buffing paint to restore quality and fix small scratches
• Fabric/leather protection and installing accessories

Car Detailer - Ford - Grimsby, ON

(2021)

• Detail interior and exterior of vehicle
• Buffing paint to restore quality and fix small scratches
• Fabric/leather protection and installing accessories

Detailer, Lot Attendant - Toyota - Burlington, ON

(2018 - 2020)

• Detail interior and exterior of vehicle
• Buffing paint to restore quality and fix small scratches
• Fabric/leather protection and installing accessories
• Organizing car lot

OSSD - Blessed Trinity High School (2013)