Joseph John

Reliable and customer-focused retail professional with over two years of experience in retail sales and food service. Experienced in providing excellent customer service, operating Point-of-Sale (POS) systems, stocking merchandise, maintaining organized product displays, and working efficiently in fast-paced team environments. Recognized for attention to detail, a strong work ethic, and a willingness to learn.

Sales Associate - Furniture, Kitchen & Housewares at Crate & Barrel (2023-06 – 2024-12)

• Delivered exceptional customer service by assisting customers with product selection and purchases.
• Operated Point-of-Sale (POS) systems and accurately processed cash, debit, and credit card transactions.
• Responded to customer questions and resolved inquiries courteously and professionally.
• Maintained organized checkout and sales areas while supporting merchandise displays.
• Assisted with store promotions and ensured customers were informed of current offers.
• Worked collaboratively with team members to provide an outstanding shopping experience.

Residential Sales Representative at Poly-Mor Concrete Works Contractor (2023-05 – 2023-09)

• Conducted detailed on-site inspections of residential concrete structures (driveways, garage pads, sidewalks, patios) to identify damage and assess concrete lifting needs.
• Gathered critical site data and performed accurate cost estimations for repair projects.
• Managed client communications from initial contact to quote delivery and follow-up, resulting in successful contract closures.

Store Crew - Fast-food Restaurant at Jollibee (HoneyBee Foods Canada) (2022-12 – 2023-04)

• Delivered friendly customer service in a high-volume restaurant environment.
• Operated POS systems and assisted customers with orders and payments.
• Processed customer transactions accurately while maintaining speed and attention to detail.
• Maintained clean, organized workstations and customer service areas.
• Followed food safety and workplace safety standards while supporting daily operations.

Northern Alberta Institute of Technology