IT Project Manager
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Proactive team leader with a proven track record in successfully planning, executing, and closing complex IT projects on time and within budget. Adept at aligning project objectives with company goals, ensuring optimal resource utilization, and fostering collaborative relationships with stakeholders. Expertise in Agile and Waterfall methodologies, coupled with strong communication skills, enable effective project coordination and stakeholder engagement.
Committed to process improvement and enhancing project efficiency and client satisfaction.
IT Project Manager @ Tech Fleet | Remote | 09/2023 - Present
▪ Directed a 34-member team to build and design a demo web application in 10 weeks, enabling 28K low-income households to fund their children's college tuition through affiliate marketing
▪ Realigned cross-functional teams' objectives during a 2-week project postponement, improving cross-functional collaboration and ensuring alignment with client expectations
▪ Created and organized the product backlog, Kanban board, and biweekly sprint activities ensuring alignment with the prioritizing product roadmap, reducing project scope creep by 80%
Project Manager @ Routeware | Remote | 04/2022 - 02/2023
▪ Streamlined and reorganized the RFP response process and implemented new management software to 2X the number of completed RFP responses in 4 months
▪ Responsible for delivering 12 cross-functional projects, leveraging diverse insights and industry knowledge, to organize and display our company's customer-centred fleet management solutions, resulting in 8 awarded RFPs with an annual recurring revenue increase of $638K
▪ Led cross-functional collaboration to justify a 200% increase in Sourcewell vendor pricing through a comprehensive 3-year sustainability and accessibility investment report
Marketing Coordinator @ Routeware | Remote | 04/2022 - 02/2023
▪ Strategically analyzed ideal client profiles, identifying 20+ cross-selling opportunities through collaboration with sales and customer success teams, driving cross-functional growth through data-driven insights
▪ Conducted client interviews to identify needs in response to a state-wide waste disposal ban, created 2 pieces of impactful marketing collateral, resulting in 6 prospect meetings
▪ Determined marketing collateral needs for 4 business units to create 8 new customer success stories, highlighting Routeware's ability to help clients achieve sustainability and performance goals
Bachelor of Commerce in Marketing Management (Honors) | University of Guelph | | 06/2020
PMI – Agile Foundations | 12/2023
Google UX Design Professional Certificate | 07/2023
