Joshua Arimoro

PAVLIKS.COM-Barrie, ON

Perform proactive server health checks and remediation• CPU, memory, disk usage, SMART status, I/O, uptime• Windows services, event logs, patching, pending reboots• Diagnose and remediate Windows Server issues• Disk and file system errors• Service failures and performance issues• Active Directory, DNS, and replication health• Design, deploy, and support Sophos firewalls (Firewall Architect)• Security policies, VPNs, segmentation, and troubleshooting• Administer and secure Microsoft 365 environments• Exchange, Entra ID (Azure AD), SharePoint, Teams• Support Microsoft Dynamics CRM and automate workflows using Power Automate• Manage backup and disaster recovery solutions• Veeam Backup & Replication• Barracuda backup and security platforms• Configure and troubleshoot Cisco Meraki networks• Firewalls, switches, and wireless access points• Develop and maintain PowerShell scripts• Server and laptop health checks• Automation, remediation, and compliance reporting• Monitor and maintain endpoint and server security• Create clear client-facing reports• System health findings
Risk identification and remediation recommendations• Act as a Tier 3 / escalation resource for complex infrastructure and security issues

Hosted~FTP~-Barrie, ON

August 2016 to September 2025

Delivered technical support for Hosted~FTP~ users via chat, phone, webinars, and email, resolvingFTP, FTPS, and SFTP issues.• Developed Python and Bash scripts to automate client's FTP, FTPS, and SFTP processes, improvingoperational efficiency.• Designed and maintained the Hosted~FTP~ Help and Resources website, including the setup of a webapplication firewall.• Conducted client webinars to tailor Hosted~FTP~ accounts to specific business needs, enhancing usersatisfaction.• Integrated Salesforce with tools like Zapier and Mailshake for improved lead management and customeroutreach.

ACT360-Barrie, ON

February 2022 to June 2025

Provide advanced technical support for hardware and software issues, ensuring minimal downtime forclients.• Led the setup and maintenance of Microsoft Office 365 solutions, including SharePoint, OneDrive, PowerAutomate, and Azure.• Supported engineering clients by managing Autodesk and Bluebeam software, enhancing their projectefficiency.• Responsible for user onboarding/offboarding and server maintenance across multiple clientenvironments.• Implemented and managed phone systems using RingCentral and network solutions with Meraki andUbiquiti.• Wrote python scripts and programs to help automate processes• Migrated Servers for clients that needed it• Migrated users from on PC to another making sure their HD was cloned• Experience with setting up and managing vm instances in horizon and google cloud computer• Worked with power BI, Microsoft autopilot

Albarrie Canada Limited-Barrie, ON

May 2021 to March 2022

Managed and optimized the SugarCRM system, automating processes for the finance and sales teams.
Developed a Linux-based in-house help desk website and created a knowledge base system tostreamline internal support.• Implemented an automated approval system and generated key reports for HR and executivemanagement.• Provided timely support to the sales team, resolving issues to maintain productivity.

MCEE Business solutions-Abuja

July 2014 to January 2016

Installed, configured, and maintained Ubuntu and Windows servers for ERP systems, ensuring secureand efficient operations.• Integrated SAGE software for small businesses, improving their financial reporting and managementcapabilities.• Established internal networks with static IPs, and set up firewalls and IP restrictions to protect ERPsystems.• Developed and maintained ERP systems, including PostgreSQL setup, and provided ongoing clientsupport.• Trained clients on ERP system usage and maintained comprehensive server documentation.

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